Job Specifications
Business Quality Analyst III
Location: Remote - Anywhere in Canada
Empire Life is looking to hire a Business Quality Analyst III to join our Group Initiatives team!
What you’ll be working on
Provide input to the business architecture, contribute to feasibility study, cost/benefit analysis, business case, and risk assessment
Provide input to planning decisions, monitor and report any changes in requirements, manage and report status of business analysis progress against project plan
Use relevant modeling techniques and templates to document business requirements
Participate in gap analysis, investigation and communication of capability gaps and evolving requirements
Contribute to the development of a Business Requirements Document
Provides business and system expertise along with research/analysis services that support the design, delivery and maintenance of quality applications and enhancements
Implements business requirements and process change initiatives to ensure that all specifications meet the objectives of the Company
Perform manual testing on occasion and as needed
What we’re looking for you to have
5+ years experience in Business Analyst or Quality Assurance Specialist role
3+ years experience in insurance/financial services
Experience in Group Benefits is an asset
Post secondary education or equivalent work experience
Strong Requirements Elicitation and Analysis
Proficiency in Digital Portals and CX/UX Analysis
Agile and Hybrid Project Management Experience
Stakeholder Engagement and Communication Skills
Systems Thinking and Technology Know-How
Strategic Thinking and Business Value Awareness
Ability to think logically, analyze and/or solve problems
Ability to construct written reports on various issue
Working towards CPAB or IIBA designation an asset
Courses in facilitation skills, modeling techniques and/or stakeholder management an asset
If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Beyond the salary
For permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:
Competitive salaries with annual pay increases
Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
Competitive uncapped commission, for sales positions
A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account
Flexible work arrangements and an annual allotment of personal health days.
Four weeks annual vacation from hire date
A defined contribution pension plan with generous employer matching
Top up programs for parental leave and compassionate leave
Employer-sponsored wellness and recognition programs
A cash employee referral program
To learn more about working at Empire Life, visit https://www.empire.ca/workatempire.
Get to know us
Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca .
About the Company
The Empire Life Insurance Company (Empire Life) is a proud Canadian company that has been in business since 1923. We offer individual and group life and health insurance, investment and retirement products.
Our mission is to provide expertise and intelligent solutions to help Canadians navigate life with confidence. Follow Empire Life on Twitter @EmpireLife or visit our website, www.empire.ca for more information.
Empire Life welcomes and encourages applications from people with disabilities/disabled people. If you require...
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