Skills

Communication Risk Management Ansible VMware Scrum Architecture AWS Process Improvement

Job Specifications

Required Skills & Experience

• Minimum 5 years of experience in IT infrastructure, including physical, virtual, server/vmware provisioning

• Strong verbal and written communication skills.

• Proven interpersonal skills and initiative; confident in decision making ability

• Goal-oriented, persuasive, and effective working independently or collaboratively.

Process-driven approach to design, optimization, troubleshooting, and continuous improvement.

Previous experience with automation tools such as Ansible

Nice to Have Skills & Experience

Bilingual FR/EN

Prior experience with AWS + cloud server solutions.

Job Description

Insight Global is seeking a strong IT infrastructure professional to join a major global enterprise in Magog, QC. The successful candidate should have strong experience in VMware, server/storage provisioning and migrations and ideally some experience with automation scripts such as Ansible. Previous experience with Cloud infrastructure would be strongly preferred.

The successful candidate will support infrastructure projects across global datacenters and manufacturing plants. These projects span three key categories:

• Risk Management Projects: Focused on infrastructure maintenance and reliability.

• Integration Projects: Supporting system and technology integration efforts.

• Business Projects: Delivered in collaboration with business stakeholders or other DCTI delivery teams.

Primary Responsibilities

• Collaborate with the team to define and deliver user stories and project milestones.

• Participate to technical evaluations, consulting, and solution design for cloud and on-premises projects.

• Ensure efficient project delivery aligned with standard architecture principles.

• Clarify requirements to meet customer needs and expectations.

• Deliver projects on time and within budget.

• Facilitate smooth handover to operations and support teams.

• Identify and document IT risks for mitigation planning.

• Serve as a Subject Matter Expert (SME) in one or more domains (Cloud, DAP, Storage, Backup).

• Document and communicate processes for deployment and operational use.

• Manage escalations involving complex incidents with third-party vendors.

Process Improvement

• Identify and prioritize opportunities for IT process enhancements.

• Actively contribute to Scrum ceremonies, including sprint retrospectives.

• Support implementation and sustainability of new processes.

• Lead advanced troubleshooting and incident resolution from a DAP perspective.

• Conduct root cause analysis and ensure follow-up on corrective actions.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as short-term and long-term disability, life insurance and AD&D. Employees will also have access to a registered retirement savings account with employer matching. Employees in this role are also entitled to sick leave and/or other paid time off as provided by applicable law. If you are interested in this assignment and operate as an independent contractor, please reach out to us for more details.

About the Company

Insight Global is an international professional services and staffing company specializing in delivering talent and technical solutions to Fortune 1000 companies across the IT, Non-IT, Healthcare, and Engineering industries. Fueled by staffing and talent experts, Evergreen, our professional services brand, brings technical advisors and culture consultants to help customers tackle their biggest challenges. With over 70 locations across North America, Europe, and Asia, and global staffing capabilities in 50+ countries, our tea... Know more