Job Specifications
About Cigna
Let us tell you a little more about us. Cigna exists to improve lives. Together, with our 74,000 employees worldwide that service Cigna, Express Scripts and other affiliate customers, we aspire to transform health services, making them more affordable and accessible to millions.
When you work with us, you’ll enjoy meaningful career experiences that enrich people’s lives while working together to make the world healthier place. What difference will you make? Join us to find out.
About You
We are currently seeking an experienced and dynamic Business Architect to join our newly established Strategic Alignment function. The ideal candidate will be proficient in comprehending and shaping business processes and capabilities and should be confident working across all areas of the Cigna International Health Business.This role will be working with internal and external stakeholders to create strategically aligned solutions that maximize value and ensure key business outcomes are achieved.
Specifically, You Will Have
Strong understanding of the health care industry and health insurer operations
Minimum of 3 years of experience in business architecture or enterprise business analysis and, or enterprise architecture
Extensive knowledge of business architecture methodologies and framework
Strong proficiency in business process documentation
Exceptional ability to translate business needs into tactical requirements
A good understanding of system design, data & analytics, software architecture and software engineering practices
Strong analytical, problem-solving, and decision-making skills
Demonstrated knowledge of Artificial Intelligence (AI) and Generative AI (GenAI) concepts, including their application in business process transformation, automation, and decision support.
Excellent communication and interpersonal skills with the ability to work across stakeholder groups to gather, analyze, and present complex information in a clear and concise manner.
Comfortable working in some degree of ambiguity and ability to learn new concepts quickly
Experience collaborating with others to share insights and refine concepts
Desire to continuously improve self and help the Strategic Alignment function mature
A global perspective with the ability to navigate complexity across regions, business lines, and regulatory landscapes.
Experience working in a scaled Agile environment
Key Responsibilities
Your role is to act as a bridge between the business’ strategic objectives and the functionality required to enable the business. You will be critical in helping us turn strategy into execution through…
Supporting the definition and planning of our strategic technology roadmap. Specifically, you will:
Participate in planning and strategy sessions
Proactively offer insights based on business architecture principles to support the development of the company's strategic roadmap
Stay current with digital technologies and trends to help the organization stay competitive
Support organizational studies and evaluations, as requested, to inform or refine the roadmap or potential solutions
Collaborate with technology architects to support the Portfolio Management and backlog refinement process
Acting as a critical team member to collaborate on the development of recommended strategic solutions
Lead coordination and collaboration across multiple Discovery stakeholders to gather, document, and understand business needs and translate them into requirements
Lead documentation of the current state of the organization through a business and IT blueprint based on inputs gathered from key Discovery stakeholders
Lead identification and capture of challenges and opportunities in current state based on inputs gathered from key Discovery stakeholders
Partner with business and technology stakeholders to identify opportunities for AI/GenAI to drive business value, improve customer experience, and enhance operational efficiency.
Assess business capabilities, conduct gap analysis, and prioritize initiatives aligned with organizational objectives.
Be a key contributor in the identification, proposal, and design of solution options to close gaps in business capabilities and address specific business needs.
Lead documentation of business and IT architecture for select solution options and lead high level change impact analysis
Act as subject matter resource on current business architecture; Proactively develop and maintain deep understanding of the organization’s current business processes and strategic objectives for the future
Proactively seek to identify unintended consequences of change on the current overall architecture
Build alignment and shared understanding - and help dispel mis-information about the current state
Work with stakeholders to validate that solutions are designed in such a way that they deliver maximum value to the customer, and this can be demonstrated empirically
Proactively participate in building a culture of teaming and c
About the Company
The Cigna Group is a global health company committed to creating a better future built on the vitality of every individual and every community. We relentlessly challenge ourselves to partner and innovate solutions for better health. The Cigna Group includes products and services marketed under Cigna Healthcare, Evernorth Health Services or its subsidiaries. The Cigna Group maintains sales capabilities in more than 30 countries and jurisdictions, and has more than 190 million customer relationships around the world.
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