Skills

Communication Problem Solving Stakeholder Management Crisis Management Team Management Project Management

Job Specifications

Application Deadline: 14 December 2025

Department: Policy and Social Impact

Location: London, UK

Description

The Premier League is recruiting for a safety and security operations professional with experience of working with multiple stakeholders across a varied delivery portfolio. You will manage and contribute to projects and programmes developed with our fans’ safety and experience at their core, including stewarding reform; matchday observation and reporting; antisocial behaviour response; inclusivity initiatives at stadia; and roll out of the Premier League’s Major Incident Plan. You will also take ownership of a regular calendar of stakeholder engagement events, managing logistics and agendas.

The Premier League’s Safety, Security and Operations team sits within the Policy and Social Impact department, leading the Premier League’s policy positions on matchday safety, security and service; the management of matchday risks and incidents; counterterrorism; stewarding reform; development of standards to drive safety and security improvements; crisis management of safety and security issues; and the Premier League’s relationships with national policing and public safety bodies. It is a small team with a broad remit and collaborative approach.

You will report to the Head of Stadium Safety and Operations, with the ability to build strong relationships with senior football club counterparts and across external partners. We will support you in taking ownership of projects, and welcome your ideas and challenges to our framework of operational support to our clubs.

The role

Delivering projects and initiatives to identify, develop and implement operational measures to improve match day safety, security and operations in the Premier League
Project management work, in collaboration with the Policy and Social Impact department’s strategy and planning team
Leading the delivery of external events and conferences throughout the year, including stakeholder engagement, logistics, devising suitable focus topics etc.
Managing and analysing the Premier League’s safety security and data records to ensure priorities can be identified easily and escalated for action in the short and long term
Working with the Premier League communications team to respond to high profile events as they develop
Promoting and maintaining good practice sharing and collective problem solving across clubs
Representing the safety, security and operations team at relevant internal and external meetings and working groups
Responding quickly to any safety, security and service issues as they arise and escalate priorities efficiently through internal management structures
Managing reciprocal initiatives / visits and projects with other leagues and competitions
Working closely with the team’s data analyst in the preparation and communication of materials for clubs, Premier League staff and external stakeholders

Requirements for the role

Relevant experience of developing and leading strategies enabling the delivery of safety and security operations and policies
Experience of working at a senior level within the safety and/or policing sectors, e.g. superintendent level in policing, or grade 6 in the civil service. Exceptional candidates at lower grades are also encouraged to apply
Experience of leading stakeholder management and consultation across a wide variety of stakeholders
Experience of delivering relevant projects including management of budgets and commissioning of external subject matter experts
Experience of preparing reports, papers and other written materials to a high standard for a variety of audiences, ideally including external stakeholder groups and internal senior management
Line management and / or team management experience
Experience in major incident planning, including managing relationships with relevant official bodies
Experience of having primary responsibility for managing stakeholder relationships
Management of a devolved budget and accurate reporting against it
Enthusiasm to develop and innovate, with an exceptional group of stakeholders, to achieve ever-improving safety, security, service and accessibility standards
Proven record of escalating issues as required in a safety and security context
Comfortable operating in high pressure environments

About the Company

The Premier League is the top tier of England's football pyramid, which produces some of the most competitive and compelling football in the world. With our Clubs, we use the power and popularity of the competition to inspire fans, communities and partners in the UK and across the world. We bring people together from all backgrounds and we are a competition for everyone, everywhere - available to watch in 900 million homes in 189 countries. The Premier League head office is based in central London and the organisation delive... Know more