Skills

Communication Python Monitoring Stakeholder Management CRM Machine Learning PyTorch Scikit-Learn TensorFlow Deep Learning Azure AWS Marketing cloud platforms Numpy Pandas Analytics GCP Dataiku Data Science

Job Specifications

A global lifestyle brand is hiring a Data Science Manager to lead personalisation efforts within its CRM ecosystem. The role sits in the Consumer Intelligence and Experience (CIX) team, which drives customer engagement through predictive analytics and insights across all brands and channels. You'll develop recommendation systems and predictive models that support global marketing and CRM strategies.

Responsibilities

Lead development of machine learning solutions for CRM personalisation
Build and optimise recommendation engines using neural networks and deep learning
Collaborate with CRM and regional marketing teams to align with campaign goals and segmentation strategies
Partner with engineering and data teams to ensure scalable solutions
Monitor and improve model performance using data insights and feedback

Requirements

Proven experience in machine learning, particularly in recommendation systems and deep learning architectures
Strong understanding of two-tower neural networks, embedding techniques, and ranking models
Proficiency in Python and ML libraries (e.g. pandas, numpy, scipy, scikit-learn, tensorflow, pytorch)
Familiarity with cloud platforms (GCP, AWS, Azure) and tools like Dataiku
Experience with ML Ops, including deployment, monitoring, and retraining pipelines
Ability to work cross-functionally with marketing, CRM, and engineering teams
Excellent communication and stakeholder management skills
Experience in a global or multi-regional context is a plus

Details

Salary: £70-80k per annum
Duration: Permanent
Location: Hybrid, with 2-3 days/week in Central London office
Start date: ASAP

About the Company

Freshminds is the go-to firm in Europe for management and strategy consulting talent. Our three divisions; Consultants on demand, Search, and Research Consultancy, bridge the gaps between business needs and required skills, knowledge and talent. Consultants on demand is our curated network of senior operators, consultants, analysts and researchers, available on demand to transform your business. Freshminds Search specialises in finding the very best strategic and operational talent for permanent roles, across consulting, ... Know more

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