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Servicenow Integration Engineer

Servicenow Integration Engineer

Remote

United states

Freelance

24-11-2025

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Skills

JavaScript ServiceNow Customer Service

Job Specifications

Core Responsibilities:

1. Maintenance & Troubleshooting: Troubleshoot and resolve issues within the existing integration landscape.

2. Design & Development: Gather requirements from internal stakeholders (Chad, Catherine) and external clients to design and develop new integrations.

3. Migration & Modernization: Lead the effort to migrate the existing API integration code to a Low-Code/No-Code solution.

Technical Environment & Requirements:

The current environment involves integrations with 12 external applications (e.g., LDAP, SolarWinds, T-Mobile).

Integrations primarily use the REST API protocol and are approximately 7 years old.

The integrated ServiceNow modules include Customer Service Management (CSM), Field Service Management (FSM), and Event Management.

Strong experience with JavaScript and GlideAPI is a mandatory technical requirement.

About the Company

Accion Labs is a AI first Innovation Engineering Services & Solutions company headquartered in Pittsburgh, our core purpose is to impact lives by transforming businesses through innovation. With a presence in 23 global locations, Accion Labs boasts an engineering headcount of more than 5,500+ employees. The company engages with its clients through collaborative, white-box engagement models that include extended teams and turn-key projects. Accion Labs excels in building new products and re-engineering legacy products using s... Know more