Skills

Communication Leadership Jira DevOps Monitoring Organization Confluence Agile

Job Specifications

About The Group

Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.

Role Title: Release Manager

Location: Toronto, Ontario

About This Role

Job Description

Specifically, the role will require strong aptitude in the following areas:
Creating and managing end-to-end release plans for scheduling, planning, and controlling the release and deployment process
Integrating release management practices into delivery process with objective of offering reliable, repeatable IT services, at appropriate service levels
Ability to convert the technical expertise to recommendations pertaining to efficiency, reliability, scalability, and security; drive best practices, and engage with planning, evaluating, operationalizing and reporting deliverables. Successful candidates must be able to show they are ready to think and act as an owner, and drive consensus and decisions among stakeholders in pursuit of technical integrity
Establishing infrastructure for tracking and monitoring all relevant updates and changes, and efficiently converting the information into reporting, recommendations, schedules and decisions
Providing trusted and reliable communication and reporting with confidence that all information is comprehensive, accurate, and confirmed
Managing correspondence with clear articulation of impacts
Providing subject matter expert guidance and advice to Release and Deployment management, as well as other IT Support segments, and participating in development of remediation and collision avoidance strategies
Identifying and educating on control and communication failures to help prevent issues going forward
Providing updates to senior leadership on accomplishments and opportunities, as well as insights on organizational trends anchored in unique perspective of the role
Protecting the interests of organization through identification, management and escalation of risks and dependencies
Being proficient with IT workflow and collaboration tools, such as Service Now, JIRA and Confluence. Be able to independently create and manage work items in the tools as required
Being professionally familiar with Agile, Waterfall and hybrid delivery models to understand and align with multiple teams working in different paradigms
Understanding of the DevOps and continuous delivery principles and practices

About the Company

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant. Know more