Skills

Communication Customer Service Attention to detail Training Risk Assessment Databases Recruitment

Job Specifications

Operations Administrator – Elite Youth Sports

Didcot (2a Colborne Road, OX11 0AB)

Full Time (37.5 hours) or Part Time (30 hours)

Reporting to: Managing Director

£22,000–£24,000 DOE

Start Date: December / January

Elite Youth Sports are looking for a highly organised and detail-oriented Operations Administrator to join our busy Operations & Customer Service team. This role is key to ensuring the smooth running of our school sports programmes, after-school clubs, and holiday camps across Oxfordshire.

We’re looking for someone proactive, efficient, and confident using a range of office software and administrative systems — someone who enjoys supporting high-quality services for children, parents, and schools.

Operational & Administrative Support
Provide daily administrative support to keep business operations running smoothly
Assist with data entry, record-keeping, and maintaining accurate digital and physical files
Manage after-school club registers and attendance tracking
Process holiday camp bookings and maintain customer databases
Support basic bookkeeping tasks in QuickBooks (invoicing, payment tracking, receipt logging)
Manage and organise incoming email communications

Customer Service
Deliver outstanding customer service via phone, email, and written communication
Act as a friendly, professional point of contact for parents, schools, and partners
Handle enquiries, booking questions, and resolve issues efficiently

General Office Duties
Organise documents, correspondence, and office systems
Follow clerical processes to maintain efficient workflows
Support the wider operations team during busy periods

Essential Skills & Experience
Proven experience in administration, operations, or office support
Strong IT skills, including Google Suite and Microsoft Office
Excellent communication skills and confident telephone manner
Highly organised with strong attention to detail
Comfortable with office management procedures
Accurate and efficient typing skills

All applicants are subject to Safer Recruitment checks, including an enhanced DBS check and professional references.

What We Offer

We believe our team is what makes us Elite. To support your development and wellbeing, we provide:

Competitive salary
No weekend work
Health insurance
End-of-season social events
CPD and professional development opportunities
First Aid and Risk Assessment training
Free childcare places during school holidays
Free flu jabs
Clear progression opportunities

About the Company

Elite Youth Sports are a sports coaching company, based in the South of England. Elite Youth Sports was founded in 2008 by managing director, Gareth Tucker, who's aim has always been to improve, develop and encourage every child in the Elite family. Elite Youth Sports are always striving to be the best, and have now become a major company within the sports coaching world. Know more