Skills

Customer Service Attention to detail Windows Recruitment

Job Specifications

Summary

ID Verification & Compliance Officer

ID Unit - London Stansted Airport
Permanent role
Salary £30,436 rising to £33,708 after a successful 3 month probationary period
Office based, Monday to Friday 0800-1600

Please submit Cover letter with your CV.

Why MAG?

Every year, London Stansted Airport connects 30 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports 12,000 jobs on site and generates around £7.75bn each year for the region.

The role

To provide London Stansted with an essential customer focused identity management and access control service ensuring that all persons being granted access to the airports Critical Part, Airside areas and other Landside controlled areas meet the required MAG security standards and any regulatory requirements specified by the Department for Transport (DfT).

To authenticate all information received in connection with individual ID pass applications and maintain appropriate ongoing access amendment for pass holders. Ensure correct recording of all data within data protection guidelines and the correct application of current security standards and regulations specified by the DfT to fully comply with all requirements. Provide speedy resolution to stakeholder requests and the building of excellent relationships with all interested parties.

Please request full job profile from Lucy Johnson, Recruitment, STN, for all job accountabilities

What will make you successful in the role?

Keyboard skills and the ability to use bespoke computer packages is essential.
Holder must have excellent attention to detail.
Previous customer service experience is essential.
Holder must have, or be able to obtain, CTC clearance.
Trained in Access Control in line with DfT syllabus.
Knowledge of the MAG ID Standard, relevant security regulations and directions is desirable.
Knowledge of London Stansted’s operational requirements is desirable.
Understanding of Windows based PC applications is desirable.
Knowledge of London Stansted Airport layout is desirable.

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing HR.Recruitment@MAGAirports.com

Our Colleague Resource Groups include: Women’s Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity

About the Company

London Stansted Airport is part of Manchester Airports Group (MAG) - the UK's largest airport group, which also owns Manchester and East Midlands Airports. London Stansted Airport serves connections to more European destinations than any other airport in the UK, as well as providing access to the rest of the world through its daily links to Dubai. It is the only major UK airport with spare runway capacity, and last year secured permission to extend its terminal building to support future growth. The airport served 25m passe... Know more