Job Specifications
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.
We are looking for a FedRAMP Program Manager to join our Security & Compliance team. This is a senior individual contributor role designed for someone who thrives at the intersection of compliance, technology, and collaboration. You will take full ownership of Mark43's FedRAMP program, ensuring that it not only meets regulatory standards but aligns with broader company goals and frameworks.
What You'll Do
If you were part of our team, here are some things you would have done last week:
Own the FedRAMP program end to end, focusing on FedRAMP Moderate and/or High baselines
Translate detailed FedRAMP requirements into actionable guidance for Engineering and Product teams
Review architectural decisions for federal roadmap features, balancing product delivery with compliance needs
Meet with federal customer stakeholders to provide clarity on our compliance posture and roadmap
Partner with Security and Engineering teams to implement consistent, evidence-backed controls across frameworks like CJIS, SOC 2, and UK regulations
Partner directly with Engineering teams to solve complex technical and architectural problems, translating compliance requirements into pragmatic, scalable solutions
Participate in a cross-functional working group to align technical implementations across compliance regimes
Respond to a federal contract opportunity by mapping technical requirements to our existing FedRAMP controls
Lead ATO lifecycle activities including SSP ownership, control implementation oversight, POA&M management, and engagement with 3PAOs and authorizing officials
Ensure alignment between FedRAMP baselines and DoD IL2/IL4/IL5 requirements, identifying and resolving control inheritance and boundary gaps
What You'll Need
We're looking for a FedRAMP Program Manager with extensive experience leading compliance programs in SaaS or technology companies. This role requires deep technical understanding and the ability to guide others through ambiguity with confidence.
Required Qualifications:
7+ years of experience leading federal compliance programs in a SaaS, cloud, or technology environment
Direct, hands-on ownership of a FedRAMP Moderate and/or High authorization, including ATO lifecycle management
Deep, working expertise with NIST SP 800-53 (Rev. 4 and/or Rev. 5), including control implementation, tailoring, and continuous monitoring
Experience operating in DoD Impact Level environments (IL2, IL4, and/or IL5), including understanding of boundary definitions, inheritance models, and DoD customer expectations
Proven ability to translate complex regulatory requirements into practical, engineering-ready guidance
Demonstrated success influencing Engineering, Product, and Security leaders without formal authority
Able to work side-by-side with Engineers to solve complex technical and architectural problems, including control implementation tradeoffs, boundary decisions, and system design constraints
Ability to operate autonomously as the primary FedRAMP subject matter expert
Preferred Qualifications:
Experience with CMMC (Level 2 and/or Level 3), including mapping CMMC requirements to NIST SP 800-53 controls
Experience supporting DoD or federal civilian agency contracts in high-scrutiny or regulated environments
Familiarity with adjacent frameworks such as SOC 2, CJIS, ISO 27001, or international public sector regulations
Experience working with cloud environments hosted in AWS GovCloud or equivalent restricted regions
People who thrive on our team tend to share the following traits: - Humble, open, and curious: You invite collaboration and are open to learning from others - Systems thinker: You connect the dots across frameworks, environments, and
About the Company
Mark43 brings modern technology to enhance public safety, making state, local and federal agencies faster, smarter, and their communities safer. Our integrated Records Management System, Computer-Aided Dispatch, and Data Analytics form the backbone of a unified, real-time public safety operating platform to streamline workflows, improve response times, and foster collaboration. Trusted by over 290 agencies, Mark43 increases effectiveness and efficiency amid rising demands and limited resources. By supporting first responder...
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