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Cybersecurity Customer Trust & Assurance Professional

Cybersecurity Customer Trust & Assurance Professional

Hybrid

Paris, France

Junior

Freelance

15-01-2026

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Skills

Communication Risk Management Encryption Sales Artificial Intelligence

Job Specifications

We are Concord EU.

We help optimize leading North American and European businesses through expertly developed products based on artificial intelligence, cloud applications, and well-designed user experiences.

Our Concord EU teams digitize traditional businesses and help launch new digital business models.

Role Overview

We are seeking a highly motivated and detail-oriented professional to join our Customer Trust and Assurance team, operating within a dynamic and growing cybersecurity program.

This role focuses on supporting customer assurance activities, primarily by responding to security-related Requests for Information (RFIs) for our products and services.

Think of this role as the “reverse side” of Third Party Risk Management (TPRM). Instead of evaluating others, you will be showcasing our own security controls and posture to assure customers of trust and safety in our platform.

This is an exciting opportunity for a cybersecurity generalist with a solid foundation in IT and security concepts, strong communication skills, and the ability to thrive in a fast-paced, customer-facing environment.

Fluency in French and residency, and availability to visit the office in Paris is required.

Responsibilities:

Respond to customer security RFIs, questionnaires, and due diligence requests related to security, privacy, and compliance posture
Collaborate with internal teams to gather, validate, and align responses
Leverage and help maintain a central repository of security answers to ensure consistency and faster response times
Interpret and communicate technical security concepts to non-technical customer audiences clearly and concisely
Support ad hoc customer trust and assurance initiatives, including audits, certifications, and process improvements
Track customer deadlines and ensure timely and accurate delivery of all responses

Requirements:

3-5 years of experience in IT, cybersecurity, or a related technical field
Experience with customer-facing security responses, assurance activities, or sales-related pursuits
Strong understanding of core security concepts, including:
Access controls
Encryption
Risk management
Security frameworks
Excellent written and verbal communication skills
Proven experience with security questionnaires, customer trust programs, or security documentation
Fluent in French and English (written and spoken)

About the Company

Concord helps big companies untangle their business and technology messes. More than just making promises, we are the doers who get results. Together with our USA headquarters, we are on a quest to transform the IT world! We focus on five core capabilities: Business Strategy & Alignment, Digital & User Experience, Cloud Applications & Integration, Data Solutions & Analytics, and Information Security. Know more