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Product Support Specialist

Product Support Specialist

On site

Avonmouth, United kingdom

£ 30,000 /year

Full Time

04-02-2026

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Skills

Documentation and Reporting Sales

Job Specifications

Product Support Specialist | Telematics | Customer Assistance | Business Support | Hybrid, Avonmouth | £30k

I'm proud to partner with one of the UK's leading independent suppliers of plant and machinery, supporting sectors such as construction, demolition, ports, timber, scrap, and recycling.

They are a fast growing, people focused business that values development, job security and fresh ideas. With opportunities across engineering, sales, operations and professional services, they offer a supportive culture where teams can thrive and make a real impact!

They are seeking a Product Support Specialist to provide operational support across telematics systems and general IT tasks, ensuring smooth service delivery for customers and internal teams. This role will support the Product Support Manager by handling telematics activities, investigating and resolving issues.

The role responsibilities include:

Telematics support - configuration and investigation of tickets
IT support - customer enquiries and daily operational tasks
Documentation and reporting - accurate records of data
Business support - assist the sales function and wider team
In return they offer £30k and hybrid working of 2/3 days a week onsite in Avonmouth!

Unfortunately we cannot offer sponsorship at this time.

Please contact me at (see below) to discuss further!

Product Support Specialist | Telematics | Customer Assistance | Business Support | Hybrid, Avonmouth | £30k

About the Company

When it comes to technology talent, Opus Recruitment Solutions are the specialists. We provide the skills needed most to markets at the forefront of change, evolving with the ever-changing needs of our clients to propel their people strategy and build world-class teams to power the future. With a global reach, diverse networks and an established market reputation, we are the partner of choice for organisations looking for flexible and trusted technology talent solutions to achieve long-term success. Our clients work acros... Know more