Intern - Guest Services

Skills

Job Specifications

"What can I do for you?" is your mantra

We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. You are this person? This internship is for you!

We have summer internship opportunities in our hotel Germain Mercer Toronto for a period varying between 3 and 6 months, starting this May 2026.

What You'll Do

Help with check-in and check-out.
Assist agents in complex situations.
Assist agent with most of the tasks of a customer service agent (greet guests, provide information on hotel services, schedules, available amenities, etc.).
Collaborate with other departments.

What You'll Bring

Study in Hospitality program, or similar program is an asset
Excellent oral and written communication skills
Natural customer service orientation with a positive attitude

What We Offer

A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
Squats help you relax? Get access to a state-of-the-art gym right in your workplace.

Apply - we look forward to hearing from you!

Hiring hourly rate: $25,80

This position is unionized, and compensation is set as per the current collective agreement.

New position: Newly created position.

About the Company

Germain Hotels is first and foremost a family business that has been in operation for three generations. We are behind Le Germain, Alt, and Escad hotels across Canada. Among the 50 best-managed companies in the country, we have made a name for ourselves through our attentive and personalized service, the iconic style of our hotels and restaurants, and our innovative practices. With us, one thing is certain the well-being of those we host and our team is our priority. QC Registration Numbers Le Germain Hotel Quebec: 13057 Le ... Know more

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