Operations Analyst Intern

Skills

Job Specifications

About The Role

As an Operations Analyst Intern, you will be part of the Deliveroo Belgium Operations team, supporting day-to-day performance and long-term strategy. You will help the team achieve its core mission: continuously improving operational performance to deliver the best possible value to our customers, riders, and restaurant partners.

Key Responsibilities

Data analysis & performance tracking:
Use available data sources to monitor operational performance.
Build dashboards and reports to track delivery network KPIs.
Identify trends, inefficiencies, and opportunities for improvement.
Operational improvement initiatives:
Contribute to the design and execution of initiatives to optimise delivery network performance.
Support the implementation of operational processes and frameworks that improve efficiency and service quality.
Collaborate with Operations, Commercial, Finance and Marketing teams to execute performance improvement actions.
Problem-solving & insights:
Conduct deep-dive analyses to justify recommendations and support decision-making.
Propose practical solutions to enhance Deliveroo’s operational model in Belgium.

Requirements

Currently enrolled in a degree program (Engineering, Business, Economics, Data/Analytics, or equivalent).
Strong analytical and problem-solving skills, with experience using Excel/Google Sheets. SQL is a strong plus.
Effective communicator in English (both written and spoken). French and/or Dutch are a strong plus.
Highly organised, detail-oriented, and able to prioritise tasks with impact and deadlines in mind.
Curious, proactive, and a strong team player, not afraid to challenge the status quo.

Internship Details

Location: Brussels, Belgium
Duration: 6 months (full-time)

About the Company

Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski. Deliveroo works with approximately 176,000 best-loved restaurants and grocery partners, as well as around 150,000 riders to provide the best food delivery experience in the world. Deliveroo is headquartered in London, with offices around the globe. Deliveroo operates across 10 markets, including Belgium, France, Hong Kong, Italy, Ireland, Qatar, Singapore, United Arab Emirates, Kuwait and the United Kingdom. Know more

Related Jobs

Company Name

Syensqo

Job Title

Data Analyst Intern

Brussels, Belgium

Hybrid

Internship

13-02-2026

Company Name

Pauwels Consulting

Job Title

Data Analyst – Operational & Asset Analytics

Brussels, Belgium

Hybrid

Freelance

27-01-2026