Job Specifications
Location: Oak Ridge, TN
Job Title: ServiceNow Developer
Career Level From: Associate
Career Level To: Senior Specialist
Job Specialty: Application Delivery
What You'll Do
A career at CNS can offer you the opportunity to make a personal impact on our nation. We recognize that excellent employees are absolutely critical for mission success, and to achieve that goal we are seeking an experienced ServiceNow developer to help improve and optimize our mission critical systems. We are looking for you to apply your expertise through technical design, application development and implementation on mission critical systems. Help protect our national security interests at Y-12 and have a career with a purpose!
CNS is seeking a ServiceNow developer to join the team that supports our ServiceNow (SNOW) system. We are looking for self-motivated individuals who are passionate about designing robust, maintainable, and innovative solutions to software and user interface needs. Responsibilities include working as part of a small team of developers, helping to translate business needs into SNOW solutions, maintaining and enhancing existing solutions, debugging production issues, and customizing delivered functionality. We welcome you to apply and join our collaborative, well-established development team.
Specific Job Responsibilities
Independently consult with clients and analyze current CNS business requirements, needs, and services.
Analyze business systems to determine most efficient, effective solutions in the specific context of the ServiceNow implementations.
Coordinates the business requirements with the available service delivery model, define new requirements, and lead delivery of new capabilities.
Assist in all aspects of service implementation and delivery including design, configuration, development, deployment, and support.
Keep pace with technical advancements with the ServiceNow platform and related technologies and provide input in their application areas to meet CNS business needs.
Incorporate new technologies as appropriate.
Lead and assist in all aspects of software delivery model; Design, Development, Validation, Delivery, Maintenance.
Perform system test and validations; verify system expectations and requirements; ensure system operation; perform enhancements and improvements.
Ensure that all appropriate procedures are developed and followed in a routine basis.
Ensure that all appropriate operating procedures, contingency plans, and security policies are developed and followed on a routine basis.
Ensure solutions are well-engineered, optimized, operable, and maintainable while also ensuring adherence to defined project management policies, change management guidelines, cyber security requirements and software quality assurance processes.
Interface with IT project management to deliver solutions on schedule and within budget.
What You Can Expect
Meaningful work and unique opportunities to support missions vital to national and global security
Top-notch, dedicated colleagues
Generous pay and benefits with a stable organization
Career advancement and professional development programs
Work-life balance fostered through flexible work options and wellness initiatives
Minimum Job Requirements
Bachelor's degree: No experience.
Eight or more years of education and/or relevant experience may be considered to satisfy educational and years of experience requirements for this posting.
Preferred Job Requirements
At least 2 or more years of experience as a ServiceNow developer,
Experience with Cloud computing
Knowledge of the following programming languages is highly desirable: .Net, AJAX, HTML5, XML, and CSS3
Proficiency in JavaScript (GlideScript) for server-side and client-side scripting.
Experience with designing and developing Service Portal interfaces.
Experience with ServiceNow Studio and Update Sets for development and deployment.
Familiarity with REST and SOAP web services for integrating ServiceNow with other systems.
Experience with specific ServiceNow modules like Incident Management, Problem Management, Change Management, etc.
ServiceNow Certified Application Developer is a plus.
Demonstrated success working in a team environment.
Strong analytical and problem-solving skills.
Effective oral and written communication skills.
Experience with ITIL processes and agile development.
Why Y-12?
You get #morethanajob. We encourage employees to achieve a healthy personal balance among home, work and the community. One of the ways we embrace work-life balance is by offering flexible work arrangements that provide alternatives to the traditional workweek, while still meeting business needs. Top talent and personal commitment mean more to our success than any other factors, so we reward our people with the kinds of benefits that make a positive difference in the quality of their lives. Benefits such as: medical plan, prescription drug plan, vision plan, dental plan, employer matched 401(k) savings plan,
About the Company
The Y‑12 National Security Complex plays a vital role in the U.S. Department of Energy’s Nuclear Security Enterprise. Y-12 provides manufacturing, technical, and scientific expertise to produce components, subassemblies, and quality evaluations to sustain a U.S. nuclear deterrent; reduce the threat from weapons of mass destruction; supply nuclear material to the Naval Reactors Program; and provide solutions to other emerging national security challenges.
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