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Senior ITSM Tooling Consultant (ServiceNow, Halo or similar experience)

Senior ITSM Tooling Consultant (ServiceNow, Halo or similar experience)

Remote

United kingdom

Senior

Full Time

05-02-2026

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Skills

ServiceNow Problem-solving Agile

Job Specifications

Senior ITSM Tooling Consultant (ServiceNow, Halo or similar experience)

Remote with occasional travel to London and client sites

Salary: circa £50,000-£80,000 + bonus + benefits

Must be eligible to pass SC Security Clearance

We’re looking for an ITSM (Ideally ServiceNow or Halo) Consultant to join a growing digital transformation consultancy delivering large-scale ITSM implementations for major UK organisations across financial services, government and defence.

This is a hands-on technical consulting role, working closely with senior client stakeholders to design, configure and deliver scalable, enterprise-grade ITSM solutions.

The Role

You’ll take ownership of complex ITSM workstreams while collaborating as part of a wider consulting team. Responsibilities include:

Designing, configuring and supporting ITSM / ESM solutions
Delivering end-to-end ITSM platform implementations
Integrating ITSM software (ServiceNow / Halo) with external systems via APIs
Supporting discovery, automation and service optimisation initiatives
Translating client requirements into robust technical solutions
Contributing to agile delivery (epics, user stories, sprint support)

Skills and experience

You’ll bring:

Strong hands-on experience with ServiceNow, Halo or similar
Solid understanding of ITIL across the service lifecycle (ITIL v3 Foundation minimum)
Experience integrating platforms using REST / SOAP APIs
Knowledge of infrastructure and application discovery tools
Strong analytical, problem-solving and technical design skills
Experience working in agile delivery environments

About the Company

Exalto Consulting provide people centric consulting, coaching and targeted recruitment services to customers the technology sector. Our goal is to help our clients solve technology and people problems via our network. We help our customers source, build and retain high performing technology and data teams. We believe in treating people in the best possible way at all times, whether it’s candidates, customers or employees – creating long term sustainable partnerships. In a world where services are becoming more commodit... Know more