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Lab Support Engineer - Microsoft, Win 10/11, Chromatography Data Systems, Service Now – On-site East Anglia, UK

Lab Support Engineer - Microsoft, Win 10/11, Chromatography Data Systems, Service Now – On-site East Anglia, UK

On site

Newmarket, United kingdom

Freelance

06-02-2026

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Skills

ServiceNow Monitoring Operating Systems Windows

Job Specifications

A large global organisation are seeking a Lab Support Engineer to provide hands-on support for laboratory instrumentation, alongside desktop support responsibilities. The role includes managing hardware inventory, troubleshooting technical issues and supporting Windows 10/11 upgrades/migration activities.

This will be an initial 6-12 months+ contract with the opportunity for multiple extensions.

This position will be based on-site full time, in East Anglia UK.

Key Skills/Responsibilities:

Working with System owners, global project team and suppliers/vendor engineers to replace obsolete hardware & out of support operating systems following the clients processes in respect of the following
Installing and configuration of new PCs
Installing and configuration of simple software installations
Assisting 3rd party vendors under the clients control with complex installation when required
Providing Hypercare IT support for lab-based personnel as part of deployments.
Collecting and maintaining inventory information and updating CMDB (ServiceNow) aimed at achieving a high degree of accuracy (>80%)
Collaborating with existing BAU Digital Lab solutions teams
Following the clients SOPs
To assist monitoring compliance and adherence to GLP & GMP standards
Previous exposure to laboratory instrumentation such as Chromatography Data Systems, Mass Spec
Experience with Win 10/11 Upgrades & Migrations

About the Company

SAP & Technology Recruitment Specialists MRP Global provides SAP & Technology Professionals to global & local organisation that require contract and permanent recruitment services; we are able to source local and international resources taking into account language and cultural requirements. Experts in the delivery of SAP Recruitment services; SAP ECC, BI, HANA, Fiori, HCM, Successfactors, CRM, CRM C4C, SCM, BASIS Netweaver, Data Migration, ABAP, PI, Security, GRC, Hybris, Ariba Specialists in the SAP industry specific so... Know more

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