Skills

Communication Data Governance Salesforce Quality Assurance Quality Management CRM Attention to detail Training Architecture Data Architecture

Job Specifications

Job description

Job Brief Master Data Management Specialist Customer Data Migration Governance

Mission Statement

Support the consolidation cleansing and standardization of customer account data from multiple legacy sources to create a single accurate master dataset for migration into our new Salesforce CRM platform while adhering to strong data governance frameworks to ensure ongoing data quality and integrity
The new unified platform will support vision of being largescale AIready by 2027 as part of the GreenUp plan

Profile

Master Data professional with expertise in data quality deduplication and master data management MDM principles
Strong understanding of CRM systems particularly Salesforce and data migration best practices
Analytical mindset with exceptional attention to detail and problemsolving capabilities
Excellent communication skills to collaborate with internal stakeholders and document processes
Selfmotivated and able to work remotely and independently while coordinating with internal teams
Key Responsibilities
Data Assessment Profiling Analyze existing customer data across all source systems identify data quality issues duplicates inconsistencies and gaps
Data Cleansing Strategy Execute comprehensive data cleansing methodology including deduplication standardization protocols and validation criteria based on predefined business rules
Data Consolidation Help merging customer records from multiple sources using matching algorithms and business rules to create golden records
Salesforce Preparation Structure cleaned data according to Salesforce data model requirements and prepare migrationready datasets
Quality Assurance Implement validation checks conduct data quality audits and ensure accuracy before migration
Documentation Create monitor and modify detailed process documentation data dictionaries transformation rules quality management system documents and migration playbooks
Stakeholder Collaboration Work closely with internal teams to resolve data conflicts validate business rules and ensure alignment with business requirements
Training Knowledge Transfer Provide guidance to internal resources on data governance best practices and ongoing data maintenance

Qualifications

Salesforce certifications Administrator Data Architecture and Management Designer
Certifications in data management CDMP DGSP or data quality
Experience with data governance tools and platforms
Knowledge of GDPR data privacy regulations and compliance requirements
Previous consulting or external resource experience in similar initiatives
Experience with data profiling tools

Additional information

Reporting This role will report to the Sr Director Global Commercial Excellence Water Tech
Travel approx 20 of time may be spent travelling for onsite workshops or similar

About the Company

TESTQ TECHNOLOGIES LIMITED is a global IT services and solutions company headquartered in the UK. Our offerings span various industry sectors with strong technical, domain and process expertise helping clients grow their businesses and decrease operational costs continuously in an ever-changing business environment. Know more