Skills

Communication Leadership Critical Thinking Data Governance Test Quality Assurance Problem-solving Project Management Analytics Strategic Planning

Job Specifications

Short Description

The Business Operations Analyst, within the Office of Data and Analytics (ODA), is primarily

responsible for supporting the development and execution of business operations best practices

across the department.

Complete Description

The incumbent manages ODAs budget and provides reports to the Finance team as needed. The incumbent also advises on the optimal use of funds to hire and retain personnel in order to fulfill ODAs commitments to the rest of the agency. Additionally, the incumbent contributes to the development of organizational strategies that enhance team efficiency and productivity, assists with quality assurance for ODA data products,

collaborates with the Office of Performance Excellence on ODAs role in agency strategic planning and KPI tracking, and advises on relationship management between ODA and other divisions. The incumbent also supports business operations projects related to improving internal communications, providing project coordination support for highpriority efforts, and completing other assigned tasks.

Essential Duties/Responsibilities

" Maintain robust tracking of all ODA budgets; complete all Finance deliverables on time and as requested.

" Assist with the creation and implementation of business operations strategies.

" Assist with developing and maintaining metrics and reports to track ODAs performance and efficiency.

" Assist with updating or drafting new job descriptions to ensure ODA positions are properly classified by SPD and team member duties are aligned with current operational needs.

" Collaborate with the CDO, Deputy CDO, and team directors to test and implement new systems or procedures to improve ODAs efficiency and workflow.

" Prepare detailed reports and presentations for leadership, showcasing findings and recommendations.

" Provide project coordination and communications support as needed for business operations projects.

" Adhere to HIPAA and other state statutes related to protecting data confidentiality and individual privacy.

" Support IDOH Data Transformation projects and activities, as requested.

" Other duties as assigned.

Supervisory Responsibilities/Direct Reports

This position has no direct reports. This position serves as a project/initiative lead and may be asked to delegate tasks to coworkers, with support from senior staff.

Difficulty Of Work

Work assignments involve a broad range of project responsibilities requiring excellent communication and interpersonal skills to effectively share findings and collaborate with various stakeholders across the agency. Good judgement and ability to apply specialized knowledge are required to perform duties successfully. Work assignments also require critical thinking and decision making abilities

Responsibility

Incumbent works both independently and on teams following general guidelines of the Office of Data and Analytics to ensure compliance with policies and procedures. Keeps supervisor and coworkers apprised of work; brings challenges and issues to supervisor as needed.

Incumbent is regularly responsible for execution of tasks that impact ODA priorities, as well as tasks impacting specific IDOH program areas. Incumbent may also contribute to projects with broader agency impact, under supervision of the Director of Data Governance & Business Operations.

Position is expected to work collaboratively with other Office of Data and Analytics staff to make progress toward agency priorities and advance IDOH mission. Position is expected to comply with all policies and procedures set forth by IDOH and ODA.

Personal Work Relationships

This staff member works independently and on teams, with some support from other data analysts, senior data analysts, and team director, to complete various projects and assignments. This staff member maintains relationships with project teams and program area staff outside the Office of Data and Analytics.

Physical Effort

Requires sitting for long periods in front of a computer.

Working Conditions

Work is performed indoors in a routine office environment

Skills

SkillRequired / DesiredAmountof ExperienceExpertise RatingMoveBachelors degree or proven experience in business administration, operations and management, project management, or another related fieldRequired

Direct applicable experience in business operations analysis or project managementRequired4YearsUnderstanding of business operations and procedures in a technical or data and analytics environmentRequired4YearsBudget management experienceRequired2YearsDevOps experienceRequired2YearsStrong analytical, conceptual, and problem-solving skillsRequiredExceptional communication skills, both oral and writtenRequiredExperience working in a cross-functional team environment with multiple and fluid demandsRequiredAbility to maintain effective and professional working relationships with internal and external customersRequired

Questions

Question 1

Absences greater than two weeks MUST

About the Company

Introduction Snapcode Inc., a US-based IT staffing firm, provides specialized technology professionals to businesses seeking their expertise. The company's mission is to connect talented individuals in the IT sector with organizations that are striving to achieve their business objectives. Core Services Snapcode Inc provides a range of staffing solutions tailored to the diverse needs of its clients: * Contract Staffing: Temporary placements to fill short-term roles for project-specific needs. * Permanent Staffing: Recruitmen... Know more