Job Specifications
Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.
Relay has an amazing story to tell to SMBs, and working with the companies that our customers trust is an excellent way to communicate that message, attract new customers, and build our brand. Partnerships will be a defining channel for Relay’s growth. As our Partnerships Manager, reporting to our Partnerships Lead, you’ll play a key role in scaling with existing partners, driving high-quality leads through partner marketing, and creating an outsized business impact.
What You’ll Be Doing
Manage day-to-day relationships with our active partners, identifying and unlocking opportunities for growth, and ensuring they receive timely support, data, and insights
Build clear reporting and analyze data that helps Relay and partners understand performance and opportunities for improvement
Own the partner marketing cycle: planning, scheduling, executing, and optimizing campaigns. Develop content, create assets, and draft messaging when necessary
Identify, establish, and foster relationships with the top software companies that our customers are using
Build alignment across marketing, sales, and other internal teams, as well as external stakeholders, to deliver on partner KPIs
Who You Are
You have 3+ years of experience in Partnerships, Marketing, Sales, or a related field (unique backgrounds are encouraged to apply)
You have independently owned complex projects, either internally or externally, that drove material company impact
You love working with people and nurturing long-term relationships
You love systematic execution: you are a strong project manager who can navigate internally to bring a project to life and coordinate internal stakeholders to deliver within timelines
You're metrics-oriented and results-driven: you have created tangible company and customer value and don’t shy away from quantitative targets
You have a get it done mindset: from pitching world-class partnerships, to dealing with customer support issues, to planning and running marketing campaigns, nothing will be too big or small for this individual
You are passionate and dedicated to your craft: you love learning, growing, and doing career-defining work is what excites you. You bring a learner's mindset
You're a craftsperson: you can take a vision, ask probing questions, adjust where necessary, and execute
You're proactive, self-sufficient, and capable of creating structure and direction for yourself and others
Bonus Points
You have experience in fintech, startups, and/or the SMB space
You have functional knowledge of SQL, BI tools (Metabase/Tableau), Google Sheets/Excel Sheets, and Salesforce
The Interview Process
Stage 1: A 15-minute introductory Google Meet with our Partnerships Lead
Stage 2: A 45-minute deep-dive Google Meet with our Partnerships Lead
Stage 3: A 45-minute in-person interview with a member of the Leadership team
Stage 4: A take-home case study followed by a 60-minute Google Meet with members of our marketing and sales teams
Why Relay Might Be the Perfect Fit For You
You push relentlessly for reinvention: You’re built to constantly ask, “How can this be better?” Change excites you and you drive it.
You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering.
You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks.
You treat comfort as a red flag: You seek growth. When things feel too comfortable, you lean into change. You’re excited about stepping into the unknown and navigating new terrain to create something better alongside your team.
You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition and you let your work speak for itself.
You’re energized by complexity and ambiguity: You enjoy tackling problems that don’t come with a playbook. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward.
You seek out feedback: We value directness, clarity, and respect. We believe honesty fuels great work and career growth. You see feedback as a tool for learning and improvement, and you know that open, honest dialogue is key to achieving the best results — together.
You’re here for more than a job: At Relay, everything we do is in service of our mission to help small businesses thrive. To drive impact and have purpose