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National Bank of Canada

ServiceNow Senior Designer - FSO

Hybrid

Montreal, Canada

Senior

Full Time

16-02-2026

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Skills

Communication Python Bash ServiceNow Monitoring Ansible Training Coaching Database Management git Agile Recruitment Terraform

Job Specifications

A career as a Senior ServiceNow
Designer - FSO in the HyperAutomation team at National Bank means serving as a
specialist in operational ServiceNow financial service solutions (FSO). This
position allows you to have a positive impact on our organisation thanks to
your expertise in designing, automating and optimising digital platforms.

Your job

Promote a culture focused on rapid development, reuse and optimisation of the
service structure now by building strong relationships with technical and
non-technical teams

Design and implement resilient architectures and processes for the ServiceNow
platform

Identify and automate opportunities to optimise application pipelines

Improve ongoing deployment processes and tools to ensure reliability and
security

Document and simplify operational and security practises in accordance with
regulatory requirements

Your team

The Vice-President of Information Technology is made up of more than 100
specialists who work in an agile, proactive and collaborative manner to seize
opportunities, stay on the cutting edge of technology and continuously improve
processes.

Within the Information Technology sector, you will report to the Senior Manager
– HyperAutomation ServiceNow IT. Our team stands out for its innovative
spirit and its ability to support champion teams in their digital
transformations. Our goal is to offer you maximum flexibility to promote
your quality of life. This includes a hybrid work environment and a
flexible and adaptable schedule.

The Bank values continuous development and internal mobility. Our
personalized training programs, based on on-the-job learning, help you
master your profession and develop new fields of expertise. Tools such as
the Data Academy, language training, the Harvard Learning Centre and coaching
and mentoring support are available to you at any time.

Prerequisites

University degree in a related field with 5 years of experience or equivalent
experience
Master ServiceNow fundamentals

Experience in designing resilient and automated solutions

Advanced knowledge of CLI/API, Terraform, Ansible, Python, Bash and GIT tools
Experience in database management and monitoring tools

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. 
 
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic 
 
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. 
 
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
 
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.  
 
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? 
 
Come live your ambitions with us!

Additional required languages: French

About the Company

At National Bank, we believe in the potential of each individual, and that even the smallest gestures can make a big difference. When we help others accomplish their projects, we help empower them and the community at large. We try to make a difference through innovation, but above all, by putting people first. By taking the time to listen and letting our actions speak for themselves. By remaining bold and passionate. By developing lasting relationships as partners and allies. Together we can achieve great things and create ... Know more