Job Specifications
OUC – The Reliable One , an industry leader and the second-largest municipal utility in Florida, is offering an internship program in the Digital & Technology division.
The OUC Internship Program is dedicated to providing students with real-world, hands-on experience by partnering with energy leaders and experienced professionals, while bringing new and out-of-the-box perspectives and ideas that are essential for fostering the creativity and growth of any business. OUC’s internship program provides emerging talent with an immersive view of the utility industry through on-the-job training, educational sessions, self-paced learning courses, and individual or team projects.
We are looking for a Computer Specialist Intern. During this internship, you will partner with the Desktop & Client Operations team.
You will be involved in:
Providing local and remote desktop support, responding to service requests, and resolving assigned tickets through applicable ticketing systems
Deploying, re-imaging, repairing, and upgrading computer hardware, operating systems, and supporting server environments
Troubleshooting network and wireless connectivity issues and assisting with general IT infrastructure support
Assisting with security-related tasks, including virus/malware research, vulnerability reviews, account deactivation, and Active Directory updates
Supporting positive client relationship management by delivering timely, effective technical solutions and performing other assigned duties
OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable, reliable services and solutions. Click Here to learn more about our Emerging Talent Internship Program.
Internship Eligibility:
Currently enrolled at an accredited college or university
Academic status of Sophomore or above.
Program of study: Computer Science, Information System & Technology
Cumulative GPA of 3.0 or above at the time of application.
Authorized to work in the United States.
Previous internship experience preferred
The Ideal Candidate will have:
Working knowledge of computer hardware, software, and IT equipment
Strong customer service skills with the ability to diagnose and troubleshoot technical issues
Familiarity with endpoint management tools and basic equipment salvage procedures
Understanding of public safety and security concepts and best practices
Experience with common software applications (Microsoft 365, Citrix, Remote Desktop, Visio)
Familiarity with ticketing systems such as ServiceNow, Jira, or FootPrints
Excellent organizational skills with keen attention to detail.
Self-motivated and proactive; able to work independently.
Ability to prioritize and resolve issues under deadlines.
Strong verbal and written communication skills.
Solid analytical thinking and problem-solving ability.
Proven ability to learn new skills quickly.
OUC Internship Rewards Package Includes:
Competitive pay
Career acceleration and development
Free access to on-site fitness centers at all locations
Location: Reliable Plaza 100 W Anderson St, Orlando, FL 32802 USA
Compensation: $17.50 - $20 per hour, varies depending on the education level
Schedule: Full-Time (up to 40 hours per week) from May 18th, 2026 to August 14th, 2026 following a On-Site Schedule
Note: Unofficial transcripts must be uploaded at the time of the application submission.
OUC–The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.
EOE M/F/Vets/Disabled
About the Company
The Orlando Utilities Commission (OUC - The Reliable One) is a municipally-owned public utility providing electric and water services to the citizens of Orlando, Florida, St. Cloud, Florida, and unincorporated Orange and Osceola counties. Established in 1923 by a special act of the Florida Legislature, OUC is the second largest municipal utility in Florida and 14th largest municipal in the country. OUC provides electric, water, chilled water and/or lighting services to 400,000 accounts. The company is governed by a five-memb...
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