Job Specifications
Who Are Vorboss
Vorboss is building London’s next-generation business fibre network. This is a responsibility that we take seriously; we understand that for most businesses, reliable fibre internet is as important as heat, electricity, and water. We want to completely change the fibre network in London (and beyond), and we’re on the hunt for smart, talented people to join us.
At Vorboss, we do the right thing—no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries.
We’re proud to have earned one of the best reputations in the industry, and it is essential to us that we maintain that reputation as we grow. Our team is tight knit and highly talented. We trust each other to do the right thing, take responsibility, and be a champion for our collective success.
We’re looking for talented, smart people to join us as we embark on this exciting period of growth. Our vision for Vorboss is to be ‘the best job that someone ever had’, regardless of how long they stay with us, and promise to provide a supportive workplace based on respect and trust.
Vorboss is building London’s next-generation, business fibre network. This is a responsibility that we take seriously; we understand that for most businesses, reliable fibre internet is as important as heat, electricity, and water. We want to completely change the fibre network in London (and beyond) and we’re on the hunt for smart, talented people to join us. At Vorboss, we do the right thing - no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries.
We’re proud to have earned one of the best reputations in the industry and it is essential to us that we maintain that reputation as we grow. Our team is tight knit and highly talented. We trust each other to do the right thing, take responsibility, and be a champion for our collective success.
We’re looking for talented, smart people to join us as we embark on this exciting period of growth. Our vision for Vorboss is to be ‘the best job that someone ever had’, regardless of how long they stay with us and promise to provide a supportive workplace based on respect and trust.
Role Overview
Vorboss are looking for an experienced Head of IT to lead our established IT department, running and oversee all IT operations within a fast-paced technical-first environment, reporting to our CIO. You will seek to “level-up” the in-house IT function by identifying new, and improving existing processes to support our rapidly growing business. Vorboss is a technology-led business with over 1000 devices deployed across multiple legal entities, offices, and a field workforce. Our business operates in a regulated sector, with extremely high demands on service availability, security and compliance. To date, we have deployed best-in-class solutions, with particular focus on high-availability and security.
Key Responsibilities
Own and continually improve the quality and efficiency of our internal IT operations - including corporate infrastructure, end-user computing, office AV, and internal business applications - managing existing processes and implementing new ones to support business growth
Lead, grow, and mentor the IT team, identifying skill gaps and hiring needs as the business expands; oversee IT service desk and user support functions
Formulate, implement, and regularly test IT Business Continuity and Disaster Recovery plans
Manage relationships with key technology vendors and service providers, negotiating contracts and ensuring SLAs are met
Oversee IT budgets, forecasting, and procurement, ensuring cost-effective delivery of services
Collaborate with Security, Software Engineering, and Network Operations teams to ensure seamless integration between internal systems and core infrastructure
Define and maintain IT policies, standards, and documentation in line with regulatory requirements and industry best practice
Support onboarding and offboarding processes, ensuring staff have appropriate access and equipment from day one
Evaluate and implement new technologies that enhance productivity, security, and operational resilience
Report to senior leadership on IT performance, risks, and strategic initiatives
Essential
The right candidate:
A technologist first - knows when to delegate and when to get hands-on
Experienced IT Manager or Head of IT, ideally in a regulated environment such as legal, financial services, or infrastructure
Strong experience administering complex Windows environments on-premises and in the cloud (Azure), including hybrid AD deployments
Experience managing hybrid Windows/macOS estates
Solid understanding of cyber security