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Proactive.IT Appointments Ltd.
Senior Azure SaaS Reliability & Support Engineer

Senior Azure SaaS Reliability & Support Engineer

On site

Kingston upon thames, United kingdom

£ 85,000 /year

Senior

Full Time

20-02-2026

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Skills

C# PowerShell SQL Incident Response Monitoring Azure Blob Storage Azure Functions Databases power bi SQL Server Azure Analytics

Job Specifications

Senior Azure SaaS Reliability & Support Engineer
Hybrid
We are recruiting on behalf of a well-established B2B SaaS organisation delivering highly available, business-critical platforms to enterprise customers.
The company operates both single-tenant (ST) and multi-tenant (MT) Azure environments, supporting a diverse client base with strict availability, performance, and security requirements.
They are now seeking a Senior Azure Reliability & Support Engineer to take technical ownership of platform health, incident response, and reliability engineering across their Azure estate.
Due to the nature of the platform and customers, extensive background and security checks form part of the hiring process. Key Responsibilities:
Monitor ST and MT environments for performance, availability, and application health
Lead investigation and resolution of complex production incidents
Provide third-line support for escalated customer issues
Perform root cause analysis and drive permanent fixes
Maintain uptime, scalability, and reliability across all Azure deployments
Define and track SLOs and error budgets
Carry out capacity planning for Servers, databases, and storage
Build automation and self-healing solutions using PowerShell, C#, Azure Functions, and Logic Apps
Develop and maintain Azure monitoring and reporting dashboards
Contribute to post-incident reviews, runbooks, and continuous improvement initiatives Required Experience:
3+ years in third-line support, SRE, or cloud operations within enterprise SaaS
Strong incident management and RCA experience
Experience supporting single-tenant and multi-tenant architectures
Solid background in:
C#/.NET Core/MVC
SQL Server
Azure Blob Storage
Advanced Azure monitoring and diagnostics:
Application Insights
Azure Monitor
Log Analytics
KQL
Strong SQL investigation skills
Automation and Scripting with PowerShell and/or C#
Good understanding of Azure services: App Services, VMs, Azure SQL, Storage, scaling Tech Stack:
Azure Monitor | Application Insights | Log Analytics | KQL | Azure Functions | Logic Apps | PowerShell | C# | SQL Server | Power BI
Senior Azure SaaS Reliability & Support Engineer
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
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About the Company

Welcome to Proactive.IT Appointments Ltd. With 30+ years of experience, Proactive.IT Appointments are at the forefront of the IT recruitment sector. Established in 1991, we have become the preferred partner for many Blue Chip national, global and Government organisations. Our dynamic team has built an unparalleled knowledge of the marketplace. Technology never stands still, so neither do we. We understand the industry trends and technological developments that matter most to our clients in an ever-changing market place, whi... Know more