Job Specifications
Hi, I'm Destin, Director of Community at Jane. I lead our Community & Events team and support the Events function by working closely with our two regional Senior Event Managers, helping set direction, advising on priorities, and supporting the execution of conferences, tradeshows, and customer gatherings.
As Jane continues to grow across the United States, events play an increasingly important role in how we show up in new markets, deepen relationships in established ones, and support long-term growth. We’re investing more intentionally in our presence at industry conferences and tradeshows, and learning how to make those moments count.
We’re hiring two Events Specialists to support this work. You’ll work remotely from Canada while planning and executing Jane’s exhibitor presence at US-based industry conferences and tradeshows. Each person will manage their own portfolio of events and play a hands-on role in ensuring Jane shows up consistently, professionally, and prepared.
If you’re excited by owning important execution work, building repeatable processes, and helping scale a growing tradeshow program, this could be a great next step.
This role includes travel to the United States approximately 15–20% of the time, typically supporting no more than one to two events per quarter for onsite execution at industry conferences, tradeshows, and occasional customer events. Travel frequency may flex slightly based on event timing and team needs.
What Impact We're Looking For You To Make
Execute a strong, consistent presence at US industry conferences and tradeshows that supports lead generation, customer engagement, and brand awareness
Own end-to-end execution for a portfolio of tradeshows, ensuring events are well planned and professionally run
Support continuous improvement by tracking event performance and sharing insights that inform future planning
What You'll Be Doing
Event Execution & Portfolio Management
Plan and execute Jane’s presence at ~30 US-based industry conferences and tradeshows each year
Manage Jane’s exhibitor presence, including booth setup, staffing coordination, asset and swag preparation, product demos, and onsite customer engagement
Collaborate with Marketing, Support, Engagement, and Partnerships to align on event goals, messaging, staffing needs, and budgets, while tracking spend and maintaining accurate records
Asset & Operations Management
Manage event assets such as booths, signage, print materials, swag, demo equipment, and lead capture tools, keeping inventories and shipment tracking up to date
Coordinate logistics with vendors, venues, and shipping partners to ensure materials arrive on time and events run smoothly
Create and maintain practical planning tools such as event calendars, timelines, run sheets, packing lists, checklists, and budget trackers
Performance, Collaboration & Improvement
Track event performance metrics including leads captured, attendee engagement, cost per lead, and budget vs. actuals, and support timely lead handoff and post-event reconciliation
Document learnings and share insights after each event, working closely with the Senior Manager, US Events and cross-functional partners to support continuous improvement
Contribute to improving event operations by sharing templates, streamlining processes, and using AI or automation tools where helpful
The Experience We Feel We Need
Hands-on experience executing a company’s exhibitor presence at US-based industry tradeshows and conferences, including booth logistics and onsite execution
Experience supporting or executing a high volume of industry tradeshows (15+ per year), often managing multiple shows at once
Strong organizational skills with the ability to manage timelines, assets, and details across multiple tradeshows
Experience tracking tradeshow budgets, coordinating with vendors, and supporting invoice tracking and post-event reconciliation
Familiarity with tradeshow performance metrics such as leads captured, attendee engagement, cost per lead, and ROI
Clear written and verbal communication skills, with the ability to work independently while staying aligned with team and cross-functional partners
More About Jane
Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia. We’re now a team of more than 700 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers.
We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We’re all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives.
Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and
About the Company
Jane is an all-in-one health and wellness practice management platform designed to be helpful to you, no matter how or where you practice.
Available online and on any device, Jane offers branded online booking, beautiful scheduling, insurance management, customizable charting, online intake forms, patient reminders, integrated payment processing, online appointments (telehealth) and more!
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