Job Specifications
Groundcover is a fast-growing B2D company reinventing how developers monitor cloud-native applications and understand their impact at scale. We help engineering teams troubleshoot faster and smarter by delivering deep, actionable insights—without sacrificing user experience. We believe that even the most complex systems should feel intuitive, powerful, and delightful to use.
We’re building a developer-first product that redefines how observability tools look and feel, and we’re expanding our Sales team with a Solutions Engineer who truly lives and breathes B2D. If deep technical conversations excite you and you thrive in developer communities, this could be your next big move.
Location: San Francisco (Hybrid — 3 days/week in office)
What You’ll Do:
Work with our account executives to plan, prepare and execute deals in complex and technical sales cycles.
Deliver clear presentations and demos that communicate the product uniqueness and the problems it solves
Manage the technical aspects of the entire sales cycle, including Proof of Concepts/Value
Understand and communicate customer needs to the product teams for future product enhancements.
Build solutions to fill gaps and enhance the core product
Know the Observability and log management markets well and be able to help customers choose the right solutions for them.
Be active on internal and external Slack channels
Present at conferences, meetups, podcasts, livestreams etc.
Go the extra mile to help groundcover disrupt the observability market, by offering thoughts, insights, and suggestions on how we can improve our go to market efforts, and improve the offering.
Requirements:
Must be located and available to work during EST hours
At least 3 years experience in customer-facing technical roles
2+ years of observability experience, with a deep understanding of commercial vendors such as Datadog, Dynatrace, NewRelic, Splunk, Sumologic, Coralogix, and open source tooling such as Elastic, Loki, Grafana, Prometheus, etc.
A ‘can do’ and ‘must win’ attitude, and a willingness to roll up your sleeves to help build whatever is needed to improve our chances of winning business
Knowledge of technologies like Docker, Containers, Kubernetes, AWS, GCP, Azure, OpenShift, as well as integrating data sources such as Cloudwatch, OTel, and log and metric data, such as Prometheus, FluentD/Fluentbit
Customer facing experience - beholding an engaging personality, charisma, and the ability to command a room or zoom
Consultative and analytical, with an ability to identify and solve complete processes and infrastructure
Expect (and hopefully enjoy) frequent travel
Bachelor's degree, or equivalent, in related discipline. Science or Engineering degree preferred.
About the Company
At groundcover, we’re redefining observability with a BYOC (Bring Your Own Cloud) model that gives you full data ownership, total visibility, and zero compromise. Get 10x more telemetry for a fraction of the cost, all securely managed inside your own cloud. From infrastructure to applications to LLMs, groundcover delivers full-stack observability—no code changes, no sampling, no surprises. Deployed in minutes, powered by eBPF, and built for scale, it’s observability that just works—private, predictable, and limitless.
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