Job Specifications
Responsibilities
The Platform Governance and Operations team is responsible for driving product adoption, governance, user satisfaction and loyalty of our internal CRM platform. We are looking for a Business Analyst Intern to support data-driven decision-making across key initiatives. You will help translate business needs into clear requirements, analyze performance metrics, and contribute to process improvements and operational execution. This is a 6 month internship and will be part-time during the school year and full-time through summer.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities
Analyze data to identify trends, issues, and opportunities
Build internal dashboards, support KPI tracking, cohort analysis
Support workforce management through data driven insights
Gather and document business requirements through stakeholder interviews, notes, and process mapping
Partner with cross-functional teams (Ops, Product, Sales, Finance) to support ongoing initiatives
Present findings and recommendations in concise summaries
Qualifications
Minimum Qualifications
Currently pursuing an Undergraduate/Master in Business, Economics, Analytics, Information Systems, Engineering, or a related field
Strong analytical skills and comfort working with data (Excel/Google Sheets required)
Experience with Python/R, A/B testing, or basic statistics
Clear written and verbal communication; able to simplify complex topics for different audiences
Strong organization and attention to detail; can manage multiple tasks and deadlines
Preferred Qualifications
Familiarity with SQL and/or BI tools (e.g., Tableau, Power BI, Looker) is a plus
Curious, proactive, and eager to learn; comfortable in fast-paced environments
Job Information
For Pay TransparencyCompensation Description (Hourly) - Campus Intern
The hourly rate range for this position in the selected city is $25.00- $25.00.
Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is
About the Company
TikTok is the world's leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Our employees lead with curiosity, and move at the speed of culture. Combined with our company's flat structure, you'll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career. We have offices across Asia Pacific, the Middle East, Europe, and the Americas – and we're just getting started.
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