Job Specifications
Remote (located near Slough/Glasgow for periodical office visits)
Competitive + Bonus + Benefits
Permanent full time
We’re hiring a Senior Manager in AI Operations to lead the end‑to‑end delivery of GenAI initiatives across IRIS International. This is a hands‑on role for someone who wants full ownership of how AI is identified, designed, implemented, and optimised within our teams.
The role centres on improving efficiency, accuracy, and productivity through practical AI solutions. You will scope opportunities, build and deploy tools yourself, monitor their performance, and ensure they deliver measurable impact. You’ll work closely with teams across IRIS International, but you will be the primary driver of the AI process from start to finish.
Why This Role Matters
You will be responsible for identifying where GenAI can make a difference, building the solutions that support those improvements, and evaluating the outcomes. The work you do will have a direct influence on our productivity and day‑to‑day operations, including how teams work, how knowledge is used, and how processes evolve.
This is a role where your technical decisions will shape how AI functions across our international operations.
What You’ll Be Doing
Analyse operational processes to identify where GenAI can improve efficiency or accuracy
Scope, design, and build GenAI‑driven solutions end‑to‑end
Implement AI tools into existing workflows and ensure smooth adoption
Monitor performance and assess the impact of solutions once deployed
Refine and optimise tools based on real‑world usage
Maintain documentation and develop standard operating procedures
Ensure all AI processes meet best‑practice standards
Design and deliver training to upskill colleagues on AI tools
Support teams through workflow changes driven by GenAI adoption
Collaborate with content teams to improve the knowledge base that powers GenAI accuracy
Facilitate cross‑team knowledge sharing to encourage consistency and innovation
Why This Role Is a Strong Opportunity
Significant ownership across the full AI lifecycle
Freedom to experiment, design, and implement solutions
Ability to define standards and shape early‑stage AI foundations
Exposure to senior stakeholders and cross‑functional teams
Opportunities to develop technical, operational, and leadership capability
Direct impact on productivity, workflows, and long‑term operational strategy
What We’re Looking For
Technical background in computer science, DevOps, or similar
Experience designing and implementing AI or automation solutions
Strong AWS experience (essential)
Excellent problem‑solving capabilities and a creative approach to solution‑building
Confidence in experimenting, testing, and iterating on new ideas
Strong communication skills, with the ability to work across different communication styles
Comfortable working independently with full end‑to‑end ownership
Ability to combine technical thinking with practical operational understanding
Our Application Process
Initial Recruiter Conversation: A first discussion to talk through your experience, the role, and whether it feels like the right fit.
First‑Stage Interview With the Hiring Manager: This will include a short technical assessment, sent to you in advance.
Final Interview With the Hiring Manager and Senior Director: A deeper conversation exploring your approach, capability, and how you would operate in the role.
Please note: occasionally we will close applications early due to high volume
About the Company
IRIS Software Group is a leading global provider of mission critical software & services & one of the UK’s largest privately held software companies. We help organisations to make better business decisions by developing integrated software solutions to minimise admin, make business processes more efficient & give more time to do what’s valued.
We started 45 years ago with accountancy software & have evolved to be relied on by more than 100,000 customers across 135 countries in accountancy, education & business.
We inv...
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