Job Specifications
Job Description
We’re looking for a Product Director in our platform team to own the platform product strategy and product management lifecycle from start to finish. Partnering with engineering leads and other product managers, you will define the platform roadmap, KPIs and product management best practices across multiple teams. By taking a platform-as-a-product approach, you will put scale, operational excellence, cost efficiency, security and reliability at the heart of the customer experience. You will collaborate across teams to interpret their requirements into platform features and manage stakeholders at all levels of seniority in the organisation.
This is an exciting opportunity for an experienced leader to implement a technical product management discipline and key processes across the product team. You will define what good platform product management looks like and promote a customer-first culture across engineering teams. We’re looking for someone with domain expertise in platform infrastructure, PaaS, developer experience and platform operations. The ideal candidate will have built and scaled infrastructure platforms from start to finish, with experience launching products and handling migrations.
You will be extremely hands-on and strategic in equal measure, with a proven ability to maintain a high quality of live service while delivering new features. The role requires strong prioritisation skills and the ability to drive a clear platform vision across technical and non-technical audiences. You will be a peer to engineering leads and help shape the technical direction and platform architecture to meet our business objectives. You will understand platform technology controls, security principles and how to manage competing demands on the platform.
Required Capabilities, Qualifications, Skills
7+ years of platform product leadership or technical product leadership in software
Track record of implementing platform-as-a-product across large cross-functional teams
Domain expertise in cloud platform infrastructure, PaaS, DevEx, FinOps, SDLC and key platform capabilities such as events streaming, databases and secrets management
Deep understanding of platform reliability, stability, high availability, performance, service levels, security and platform operations such as incident management
Partner with engineering leads to drive the platform vision, establish platform KPIs and agree areas of investment to meet the quality expectations of our business
Define the platform product roadmap based on customer feedback, industry insights and business demands including product launch and platform expansion
Own the product management lifecycle from start to finish, embed new processes and a technical product discipline across the product management team
Communicate the platform value proposition, quarterly plans and strategic priorities to stakeholders
Proven ability to prioritise competing demands, manage stakeholder expectations and make pragmatic trade-offs to the roadmap when required
Preferred Capabilities, Qualifications, Skills
Experience in financial services or FinTech is preferred
Experience launching financial products such as payments or core banking applications
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
About the Company
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions--carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
We serve millions of customers and many of the world's most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.
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