Department Secretary {CUPE MH-26-094)

Skills

Job Specifications

Position: Department Secretary

Department: Mental Health & Addictions Coordinated Access

Qualifications

Certification/Experience/Knowledge:

Graduate of a Community College in Office Administration Business/Medical Administration and/or three years relative experience required
Knowledge and applied experience working in healthcare, preferably in mental health and addictions required
Keyboarding (45 wpm/95% accuracy) and Data Entry (6200 kph/95% accuracy) skills required
Adept skills with navigating Meditech Expanse (e.g. patient registration) and associated administrative functions (e.g. payroll) required
Extensive experience with data entry and Microsoft Office (Outlook, Word, Excel, PowerPoint) required

Skills/Abilities:

Fundamental graphic design skills required; additional certifications in graphic design are an asset
Demonstrated person-family centered skills and experience interacting with individuals with mental health, substance use, dementia, and other neurological conditions required
Demonstrated knowledge of mental health and addiction services and resources across the region
Demonstrated knowledge of Consent & Capacity legislation, Mental Health Act, Personal Healthcare Information Protection Act, Hospitals Act
Ability to navigate and support the execution of videoconference meetings on various electronic platforms (e.g. OTN) and software (e.g. Microsoft Teams, Zoom, etc.) required
Certificate/equivalent applied skills in medical terminology required
Current Trauma Informed Care Certificate required (training delivered by Health Centre upon hire)
Current Indigenous Cultural Safety Training required (training delivered by Health Centre upon hire)
Demonstrated organization and time management skills to maintain multiple projects and meet competing deadlines required
Skill and experience in supporting and collaborating with other team departments (e.g. Facilities) to manage day to day operational clinic site matters (e.g. flagging preventative safety measures; initiating impromptu work order requests; coordination of contractors, etc.) required
Must be self-directed, motivated and adaptive to change as required
Excellent interpersonal and communication skills (verbal/written) with a high degree of professionalism, tact and diplomacy to effectively manage confidential/sensitive information required
Experiences drafting correspondence and demonstrated competency with minute-taking and other professional administrative documentation required
Proven ability to work as an effective team player required
Demonstrated awareness and values to support integrated care and cultural safety required
Must demonstrate organizational commitment to ensure their safety and prevention of adverse health events, the safety of fellow workers, patients, volunteers, and visitors required
Good attendance and work record required
Bilingualism (Advanced level English/French) is required. All unilingual candidates are encouraged to apply and may be considered if the identified French requirement has been met or there are no successful bilingual candidates. A formal French test will be conducted to evaluate the proficiency level.

Pay rate, benefits and other terms and conditions are as per the CUPE Local 139 Collective Agreement

North Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during any stage of the recruitment process, please indicate this in your application.

NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER

About the Company

The North Bay Regional Health Centre (NBRHC) is a unique healthcare organization with three primary roles. It provides acute care services to North Bay and its surrounding communities, it is the district referral centre providing specialist services for smaller communities in the area, and it is the specialized mental health service provider serving all of northeast Ontario NBRHC has 389 beds and numerous outpatient and outreach services in North Bay and throughout the northeast region. NBRHC is one of four major acute care ... Know more

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