- Company Name
- ChabezTech LLC
- Job Title
- Senior Manager, E-Commerce Product
- Job Description
-
**Job title:** Senior Manager, E‑Commerce Product
**Role Summary:**
Lead the product strategy and execution for a SFCC‑based e‑commerce platform within a large retailer or travel/hospitality context. Drive cross‑functional collaboration, prioritize roadmap items, and ensure alignment with business objectives and customer experience goals.
**Expectations:**
Deliver measurable improvements in conversion, personalization, and operational efficiency. Manage the complete product lifecycle from ideation to launch, while overseeing a high‑performing remote/hybrid team in a fast‑paced environment.
**Key Responsibilities:**
- Define and own the product roadmap for SFCC‑based storefronts.
- Lead end‑to‑end product development, including requirement elicitation, prioritization, and acceptance criteria.
- Coordinate with engineering, UX/UI, data, and marketing teams to design, test, and deploy integrations with personalization engines, recommendation systems, and other third‑party services.
- Own product performance metrics (conversion rate, basket size, churn) and apply data‑driven insights for continuous improvement.
- Champion agile practices, sprint planning, backlog grooming, and cross‑team synchronization.
- Translate customer journey mapping into functional requirements and UI flows.
- Manage stakeholder communications, release planning, and post‑launch review.
**Required Skills:**
- 10+ years of product management experience, with 5+ years focused on e‑commerce or digital platforms.
- 3+ years managing Salesforce Commerce Cloud (SFCC) products with deep expertise in Storefront Reference Architecture (SFRA).
- Proven experience in integrating and customizing e‑commerce solutions.
- Strong background in travel, hospitality, or retail preferred.
- Familiarity with personalization engines, recommendation systems, and customer journey mapping.
- Advanced understanding of UX/UI principles for web and mobile.
- Expert in agile methodologies and leading cross‑functional teams.
- Excellent communication, negotiation, and stakeholder‑management skills.
**Required Education & Certifications:**
- Bachelor’s degree in Computer Science, Business, Engineering, or related field, or equivalent professional experience.
- Product management certification (e.g., CSPO, PMP, or equivalent) preferred.
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Fort lauderdale, United states
Hybrid
Senior
03-11-2025