- Company Name
- JustRelate Group
- Job Title
- Technology Evangelist
- Job Description
-
Job title: Technology Evangelist
Role Summary
Lead the technical stewardship of the company’s cloud‑based SaaS suite in French/English speaking markets. Drive adoption through public speaking, product demos, and content creation; align product, engineering, and go‑to‑market teams; and provide expert technical support to sales, marketing, and enterprise customers while ensuring security, compliance, and high customer satisfaction.
Expectations
- 8‑12+ years of senior experience in SaaS, cloud platforms, or B2B software.
- Proven track record selling to enterprise customers (retail, luxury, banking, insurance).
- Deep understanding of modern software architecture (cloud, AWS, JavaScript) and SaaS production environments.
- Strong cloud security awareness and experience with audits, remediation, and documentation (ISO 27001, ESG, Ecovadis).
- Bilingual fluency in French and English; excellent oral and written communication.
- Ability to influence cross‑functional teams without direct authority, manage high‑level negotiations, and represent the company at industry events.
Key Responsibilities
1. **External Advocacy** – Present technology at conferences, meet‑ups, webinars, and workshops; deliver demos, talks, and technical presentations.
2. **Content Creation** – Write blog posts, whitepapers, tutorials, and technical guides; develop sample projects, code examples, and proof‑of‑concept implementations.
3. **Internal Enablement** – Support sales, marketing, and product management with demos, technical insights, and training; align product, engineering, and GTM teams around a shared narrative.
4. **Customer Relations & Support** – Provide strategic technical presentations for prospects and enterprise accounts; lead RFP/RFI technical assessments; participate in technical and legal negotiations; serve as technical point of reassurance for strategic accounts.
5. **Technical Contribution** – Evaluate feasibility and development impact of solutions across the CX Cloud / Home portfolio; challenge proposed solutions; review solution validation and technical documentation.
6. **Technology Ambassadorship** – Represent the CX Cloud / Home solution to French‑speaking and international customers, analysts, and media; translate market needs into product management and vice versa.
7. **Security, Compliance & Documentation** – Produce/manage ISO 27001 audit questionnaires, customer security requests, ESG/Ecovadis documentation.
8. **Strategic Projects** – Contribute to technical due diligence during M&A activities; strengthen operational coordination between domestic and global teams.
Required Skills
- Technical: AWS, cloud architecture, SaaS production, JavaScript, AI concepts.
- Communication: persuasive presentation, bilingual (French/English) oral & written, content creation.
- Security & Compliance: cloud security, ISO 27001, audit remediation.
- Negotiation: contractual, technical discussions, RFP/RFI processes.
- Leadership: cross‑functional influence, advisory, mentoring, conflict resolution.
- Project Management: Agile methodology, digital marketing projects, event coordination.
Required Education & Certifications
- Bachelor’s (or higher) in Computer Science, Information Technology, or Engineering.
- AWS Certified Solutions Architect (preferred); Cloud Security or ISO 27001 Lead Implementer (preferred).