Ozone Coffee

About the Company

Ozone Coffee Roasters has been sourcing, roasting and delivering the finest specialty coffee since 1998. With roasteries, cafés and sustainable eateries in East London and Auckland, we focus on creating great coffee & dining experiences with our community whilst delivering a world-class experience to our wholesale clients. Working with cafés, restaurants, coffee shops, hotels, offices and more, our team of coffee experts is here to elevate your coffee offering and provide custom wholesale support. We forge respectful, direct relationships with producers around the world, ensuring a more sustainable future for them, their communities and the coffee that we all love. B Corp Certified. Ethically Sourced. Responsibly Roasted.

Listed Jobs

Company Name

Ozone Coffee

Job Title

Head of Wholesale

Job Description

**Job Title** Head of Wholesale **Role Summary** Lead the wholesale channel, defining strategy, building key partnerships, and driving revenue growth while ensuring operational excellence and superior partner service. **Expectations** - Deliver sustained revenue growth and meet or exceed commercial targets. - Foster a high‑performance, collaborative team culture. - Maintain and deepen relationships with senior customers and key accounts. - Champion a customer‑centric, hospitality‑driven approach across all touchpoints. **Key Responsibilities** - Develop and execute the wholesale strategy aligned with corporate vision. - Lead, coach, and develop a cross‑functional wholesale team. - Identify, negotiate, and manage opportunities with new and existing partners. - Set and monitor KPIs, ensuring operational and financial excellence. - Contact first‑point and manage day‑to‑day partner interactions and service delivery. - Prepare and present performance reports to senior leadership. - Collaborate with sales, marketing, operations and logistics to optimise the wholesale value chain. - Drive continuous improvement initiatives for process, quality and cost efficiency. **Required Skills** - Proven leadership and team development in a wholesale or specialty‑coffee environment (≥5 years). - Strong commercial and financial acumen with a record of meeting revenue targets. - Expertise in key‑account and stakeholder management. - Strategic planning, negotiation and opportunity‑identification skills. - Excellent written and verbal communication, presentation and stakeholder engagement. - Familiarity with hospitality‑led, fast‑paced business operations. - Proactive, self‑motivated, and able to thrive in a dynamic environment. **Required Education & Certifications** - Bachelor’s degree in Business, Marketing, Supply Chain, or related field (or equivalent professional experience). - Relevant certifications in sales, supply‑chain or hospitality management are an advantage.

London, United kingdom

On site

Mid level

06-12-2025