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Infosoft, Inc.

Infosoft, Inc.

www.infosoft-inc.com

4 Jobs

215 Employees

About the Company

Infosoft is an HR services company focused on recruiting talent and building teams throughout the US market. We believe the future of recruiting is a combination of the scientific method leveraged through technology and personal relationships. Our innovative business model provides value for candidates and organizations. Infosoft values the talent we work with, and we are invested in creating meaningful relationships. We respect your time and experience and are interested in understanding your long term career aspirations. We accredit our success to yours. As an organizational strategic partner, we provide value by focusing on transformational labor trends, acting as a conduit for organizational strategic workforce planning efforts. Our globally distributed workforce enables us to maintain an effective cost per hire and our technology drives efficiency throughout the recruiting process.

Listed Jobs

Company background Company brand
Company Name
Infosoft, Inc.
Job Title
Project Support Coordinator
Job Description
Job title: Project Support Coordinator Role Summary: Support day‑to‑day operations for multiple cross‑functional teams, ensuring effective communication, accurate budget tracking, and timely project delivery in a fast‑paced environment. Expactations: - Manage competing priorities with strong organizational skills - Maintain clarity and consistency in all internal communications - Serve as reliable liaison among leadership, internal teams, and external partners - Proactively identify and resolve risks and non‑conformance issues - Execute with minimal supervision and demonstrate adaptability Key Responsibilities: - Coordinate workflows, schedules, and deliverables across multiple teams - Plan and execute brand initiatives, company events, trainings, and meetings - Track and reconcile budgets, expenses, and financial reports - Draft, edit, and distribute internal communications, announcements, and updates - Process invoices, manage vendor coordination, and maintain contractual compliance - Schedule meetings, prepare agendas, document minutes, and track follow‑up actions - Maintain documentation, reports, dashboards, and databases for operational transparency - Document and implement process improvement initiatives (procedures, guidelines, workflows) Required Skills: - Project management (planning, timeline monitoring, deadline adherence) - Excellent written and verbal communication - High attention to detail and meticulous data handling - Strong organizational and multitasking capabilities - Collaborative mindset and interpersonal relationship building - Problem‑solving mindset with proactive risk identification - Adaptability to pivot quickly in dynamic settings Required Education & Certifications: - Bachelor’s degree in a relevant field (e.g., Business, Project Management, Communications).
Culver city, United states
On site
21-01-2026
Company background Company brand
Company Name
Infosoft, Inc.
Job Title
Customer Success Specialist (SaaS & E-commerce)
Job Description
Job Title: Customer Success Specialist (SaaS & E-commerce) Role Summary: Act as the primary digital concierge for new and existing customers, driving successful adoption of a customer portal and e‑commerce parts‑ordering platform. Provide real‑time troubleshooting, live demos, onboarding support, and gather user feedback to improve the digital experience. Expectations: - Proactively engage customers to complete registration and onboarding. - Resolve technical issues, conduct demos, and maintain onboarding metrics. - Collaborate with product, engineering, and support teams to eliminate recurring problems. Key Responsibilities: - Reach out to customers with incomplete registrations via phone, email, and video calls. - Troubleshoot login, registration, browser, SSO, MFA, and permission issues. - Conduct 1:1 and small‑group live demos of the portal and e‑commerce platform. - Guide customers through account setup, configuration, and first part ordering. - Create and maintain lightweight self‑help resources (videos, FAQs, guides). - Document common obstacles, capture feedback, and report metrics (registration completion rate, time‑to‑first‑order, demo‑to‑activation rate, OSAT). - Serve as the customer voice during platform syncs and cross‑functional meetings. - Manage 20–30 customer interactions daily while ensuring quality and compliance. Required Skills: - 2+ years in customer success, technical support, onboarding, or sales engineering (SaaS/e‑commerce preferred). - Experience with APIs and identity/access management (roles, permissions, workflows). - Strong troubleshooting skills for web applications (cookies, cache, SSO, MFA). - Ability to review logs, reproduce issues, and document findings for technical and non‑technical audiences. - Excellent written and verbal communication; ability to explain technical concepts clearly. - Comfortable delivering live product demos and training over video conferencing tools. - Organizational skills, attention to detail, and stakeholder management. Required Education & Certifications: - Bachelor’s degree in Business, Information Technology, or related field, or equivalent professional experience.
Cary, United states
Hybrid
Junior
02-02-2026
Company background Company brand
Company Name
Infosoft, Inc.
Job Title
Dashboard Development Intern (Process Automation)
Job Description
**Job Title** Dashboard Development Intern (Process Automation) **Role Summary** Assist the Risk & Internal Control department in designing, testing, and enhancing internal controls for U.S. client business units. Utilize PowerApps, Power Automate, RPA/RDA, and AI-enabled tools to automate workflows, improve documentation, and generate management dashboards. **Expectations** - Complete a 3‑month internship with a hybrid training schedule. - Demonstrate strong analytical, problem‑solving, and communication skills. - Maintain high attention to detail and meet deadlines in a team environment. - Keep up‑to‑date with emerging automation technologies relevant to internal controls. **Key Responsibilities** - Evaluate and test internal control procedures for selected business units. - Develop and refine automated test scripts using PowerApps, Power Automate, RPA, or RDA. - Design, populate, and present dashboards and reports for management. - Conduct data analysis to identify control deficiencies and root causes. - Track remediation progress and support stakeholders in implementing solutions. - Update and document testing procedures for independent assessors. - Participate in cross‑functional training and knowledge‑sharing sessions on risk and digital transformation. - Contribute to continuous improvement projects exploring innovative control technologies. **Required Skills** - Proficiency in Microsoft Office (Word, Excel, PowerPoint). - Experience with data visualization tools (e.g., Power BI, Tableau) a plus. - Familiarity with digital automation platforms (PowerApps, Power Automate, RPA, RDA). - Strong analytical and insight‑generation capabilities. - Excellent written and verbal communication. - Ability to manage multiple tasks, prioritize, and meet deadlines. - Self‑motivated, detail‑oriented, and eager to learn new technologies. **Required Education & Certifications** - Currently enrolled in a Bachelor’s or Master’s program in Accounting, Finance, Information Systems, or related field. - Knowledge of risk management, compliance, and internal control principles. - No specific certifications required; additional credentials in data analytics or RPA are a plus.
Charlotte, United states
Hybrid
Fresher
12-02-2026
Company background Company brand
Company Name
Infosoft, Inc.
Job Title
R&D Project Manager
Job Description
**Job Title**: R&D Project Manager **Role Summary**: Lead cross‑functional teams to plan, execute, and close new releases and End‑of‑Life (EOL) activities for premium Ultrasound products within the Healthcare Diagnostics division. Manage schedule, budget, resource allocation, design transfer, commercialization, and regulatory compliance across software, hardware, and medical device domains. **Expectations**: - Deliver projects on time, within budget, and according to regulatory standards. - Drive team alignment, communication, and risk mitigation for successful product lifecycle transitions. **Key Responsibilities**: - Develop and maintain project plans, resource schedules, and budgets using Microsoft Project or equivalent. - Coordinate with Software, Hardware, System, Ultrasound, Acoustic, and Transducer engineering teams to define milestones and deliverables. - Partner with manufacturing, procurement, marketing, regulatory, service, and sustaining teams to execute design transfer and commercialization plans. - Identify, assess, and manage project risks; propose and monitor mitigation actions. - Produce regular status reports to senior management and stakeholders, ensuring transparency and timely decision‑making. - Facilitate weekly project meetings, decisions, and action item tracking. - Motivate and align team members to meet project objectives. - Support first‑year EOL roadmap creation, milestone establishment, and execution; devise new EOL workflow processes as needed. **Required Skills**: - Project management tools: Microsoft Project (or equivalent). - Project planning, scheduling, and budgeting for multi‑disciplinary medical device projects. - Risk management and mitigation. - Strong written and verbal communication in English. - Experience leading global, cross‑functional teams. - Knowledge of regulatory requirements for class II/III medical devices. **Required Education & Certifications**: - BS/BA in Engineering or related discipline, or equivalent combined education/experience. - 5+ years of project management experience in medical device development (software, hardware, and devices). - PMP certification (preferred). **Nice to Have**: - Engineering degree in any discipline. - Familiarity with Power BI, Monday.com, and additional Microsoft Project expertise. ---
Issaquah, United states
On site
Mid level
20-02-2026