Hopewoods Psychotherapy & Consulting Services

About the Company

Hopewoods is a Toronto-based psychotherapy and consulting team, featuring registered psychotherapists, social workers, and clinical counsellors with diversified specialties in counselling.

We are committed to providing professional, clinically proven, effective, culturally appropriate services in a safe, non-judgmental, confidential environment.

The mission of Hopewoods is to be a leading and one-stop facility designed to promote the mental and emotional well-being of individuals, couples, and families, as well as support families that have special needs children.

We have been serving people, especially Asian and Chinese individuals and families, throughout the Greater Toronto Area since 2011. Over these years, we have been sensitive to responding to the needs of the people we serve and have always acted proactively and professionally. Our therapists are trained and specialized in different areas and use a wide range of different interventions and modalities.

Listed Jobs

Company Name

Hopewoods Psychotherapy & Consulting Services

Job Title

Front Desk / Intake worker/Administrative Assistant

Job Description

**Job Title:** Front Desk/Administrative Assistant **Role Summary** Manage front desk, intake, and administrative functions to support clinic operations and coordinate client services for a mental health and counseling organization. **Expectations** 1–3 years of administrative/customer service experience preferred. Proficiency in scheduling software, Microsoft Office Suite, and social media tools. Detail-oriented with strong communication and organizational skills. **Key Responsibilities** - Handle incoming calls, client communications, and appointment coordination. - Conduct initial client consultations, manage intake forms, and document required information. - Support therapists with scheduling, administrative tasks, and operational coordination. - Track office supplies and ensure compliance with confidentiality and privacy regulations. - Collaborate with staff to streamline clinic processes and improve efficiency. **Required Skills** - Administrative and front desk experience. - Scheduling software (e.g., Google Calendar, Kronos) proficiency. - Advanced Microsoft Office Suite skills (Word, Excel, Outlook). - Social media management (Instagram, Facebook, Canva). - Strong verbal/written communication; bilingual (Mandarin/Cantonese) preferred. **Required Education & Certifications** None specified. Prior healthcare/counseling office experience is an asset.

Markham, Canada

On site

29-01-2026