- Company Name
- Kearny Bank
- Job Title
- Information Technology Intern
- Job Description
-
Job title: Information Technology Intern
Role Summary: 10‑week full‑time internship providing hands‑on experience across IT Service Desk, Information Security Operations, Enterprise Architecture, and Enterprise Networking, culminating in a capstone project that delivers business value.
Expectations: Demonstrate willingness to learn, maintain documentation, and adhere to ITIL‑aligned practices. Collaborate with cross‑functional teams, meet project milestones, and deliver a final presentation of the capstone outcome.
Key Responsibilities:
• Shadow and support ticket intake, triage, and resolution of common endpoint, Microsoft 365, and peripheral issues.
• Document a SOP or “how‑to” improving first‑call resolution.
• Observe EDR/SIEM alert workflows; aid in vulnerability tracking, exception logging, and user awareness collateral.
• Produce a one‑pager security control spotlight.
• Review lightweight architecture diagrams, update component diagrams, and draft glossary or decision records.
• Assist in network monitoring, firewall hygiene, port mapping, patch scheduling, and inventory cleanup.
• Create an “as‑is” network view for a branch or micro‑segment.
• Complete a capstone project (service improvement, automation prototype, standards artifact, or dashboard) and present results to IT leadership.
• Maintain accurate notes, SOP drafts, and artifacts from each rotation.
Required Skills:
• Foundational knowledge of Windows and basic macOS environments.
• Proficiency with Microsoft 365 and basic networking concepts (IP, VLANs, firewalls).
• Strong written and verbal communication.
• Curiosity, problem‑solving, and collaboration skills.
• Ability to work independently and manage time effectively.
• Basic familiarity with ticketing systems (e.g., ServiceNow) and ITIL concepts.
• Scripting knowledge in PowerShell or Python (preferred).
• Exposure to cloud concepts (Azure), identity services (Entra ID/Azure AD), and endpoint management (Preferred).
Required Education & Certifications:
• Current enrollment in a Bachelor’s degree program in Information Technology, Computer Science, Cybersecurity, Engineering, or related discipline (or equivalent experience).
• No specific certifications required, but awareness of ITIL, basic cybersecurity and networking principles is beneficial.