Tes

About the Company

Tes is a global education company committed to supporting teachers and schools worldwide. We provide products and services that inspire, support and connect teachers and schools to help them achieve and deliver great outcomes for their pupils. We have over 100 years of experience in education and a thriving active community of school teachers and leaders visiting our site over two million times a month. We help schools Attract, Train and Empower their staff with specialist recruitment, retention, qualification, CPD and classroom management software. We help teachers prepare their lessons by hosting a vibrant resources sharing platform of quality lessons plans generated by teachers who want to share their resources. And we help teachers find their next teaching job in the UK and around the world as well as providing useful career boosting help and advice with the latest analysis of teaching in Tes Magazine For more information, visit www.tes.com

Listed Jobs

Company Name

Tes

Job Title

Business Development Manager

Job Description

**Job title:** Business Development Manager (SaaS Sales) **Role Summary:** Drive outbound SaaS sales for an EdTech platform by building and nurturing a pipeline of educator and school decision‑makers, delivering product demos, and converting leads into revenue. **Expectations:** - Consistently hit or exceed revenue targets and KPIs. - Maintain a disciplined, accurate CRM record. - Demonstrate resilience and a results‑oriented mindset. - Collaborate with internal teams for cross‑sell opportunities. - Align sales activities with the organization’s educational impact goals. **Key Responsibilities:** - Own and grow a robust outbound sales pipeline. - Deliver high‑impact software demonstrations and value‑based sales conversations. - Engage directly with C‑level decision makers across the education sector. - Consistently smash sales targets and KPIs. - Identify and act on cross‑sell and upsell opportunities with colleagues. **Required Skills:** - Proven outbound sales track record, preferably in SaaS. - Strong communication and influence skills at senior/elevated levels. - Results‑driven, resilient, target‑focused attitude. - Excellent CRM discipline and detail orientation. - Passion for impacting education through technology. **Required Education & Certifications:** - Bachelor’s degree in Business, Marketing, Education Technology, or related field (or equivalent professional experience). - Proficiency with CRM systems such as Salesforce; other tools experienced.

London, United kingdom

Hybrid

23-01-2026

Company Name

Tes

Job Title

Customer Value Manager

Job Description

Job Title: Customer Value Manager Role Summary: Lead and manage a high‑performing Customer Value team to drive adoption, customer engagement, retention, and renewal across a SaaS EdTech portfolio, ensuring measurable customer success and revenue protection. Expactations: Deliver a repeatable customer success model; reduce churn; expand customer value through data‑driven insights; influence cross‑functional strategy and product enhancements; maintain high NPS and renewal rates; mentor and develop team members. Key Responsibilities - Own the entire customer lifecycle from onboarding to renewal, ensuring proactive and scalable engagement. - Identify early churn signals and implement mitigation strategies; forecast renewals and lead commercial conversations. - Build and refine retention playbooks, customer health scoring, and NPS dashboards. - Champion customer feedback, uncover upsell/cross‑sell opportunities, and collaborate with Support to resolve escalations. - Design and deliver scalable processes, automation, and best practice frameworks across the Customer Value function. - Coach and develop a high‑performing team, set clear goals, and promote a customer‑first culture. Required Skills - 4+ years in Customer Success, Account Management, Retention, or similar SaaS roles. - Proven track record reducing churn and driving product adoption. - Strong data literacy; comfort using insights to guide strategy and decisions. - Excellent stakeholder management, communication, and commercial acumen around renewals and value positioning. - Experience with CS tools (Salesforce, Gainsight, Freshdesk, etc.) and familiarity with NPS, CSAT, and health scoring metrics. - Ability to operate in fast‑paced environments with shifting priorities; proven leadership or coaching experience desirable. Required Education & Certifications - No formal educational requirement specified. - Relevant degree or equivalent experience preferred. - No mandatory certifications.

Sheffield, United kingdom

Hybrid

10-02-2026