The Chelsea Psychology Clinic

About the Company

Private Psychiatry & Therapy Clinic in London.

Our team at The Chelsea Psychology Clinic are experienced psychologists and psychiatrists with long standing academic and NHS careers in addition to private work. We are experts in talking therapy and psychiatric medication.

We can offer effective treatment for stress, anxiety, depression, low self-esteem and many other conditions that trouble the modern world. We can help because we understand and will always match our approach to your needs.

Talking to a professional can be helpful when you are feeling stuck in life. We only offer therapies that are proven to be effective. We achieve positive outcomes again and again because we are professional, caring, compassionate and invested in your well-being.

Listed Jobs

Company Name

The Chelsea Psychology Clinic

Job Title

Front Desk Administrator

Job Description

**Job Title:** Front Desk Administrator **Role Summary:** Serve as the primary point of contact for clients in a high‑volume mental health clinic, providing a calm, welcoming experience. Manage front‑desk operations, client appointments, electronic correspondence, phone lines, and administrative support to clinicians and executive staff across multiple sites. **Expectations:** - Full‑time, 1‑year fixed‑term contract (eligible for renewal). - Alternating weekly shift patterns (Mon‑Thu 08:00‑16:00 & Sat 09:00‑18:00; Mon‑Fri 13:00‑21:00). - Ability to commute reliably to all clinic locations. - Obtain a UK DBS check before employment. - Right to work in the UK; no sponsorship. **Key Responsibilities:** - Welcome clients, confirm appointments, and liaise with clinicians to ensure smooth client journeys. - Manage shared administrative email inboxes, respond to enquiries, and escalante issues. - Operate phone lines: answer calls, resolve queries, and route appropriately. - Provide administrative support to Executive Assistants, Clinical Triage Team, and clinicians (document formatting, correspondence, data entry, time‑sensitive tasks). - Coordinate clinic CPD events, socials, and other internal events. - Maintain office supplies, monitor stock, identify issues, and liaise with vendors to keep clinics running smoothly. - Support internal systems and processes to enhance day‑to‑day clinic operations. **Required Skills:** - Minimum 1 year of administrative experience (2+ years preferred). - Prior experience in a healthcare or private sector setting. - Strong understanding of data protection (GDPR, Caldicott Principles, Data Protection Act). - High attention to detail and accurate data entry. - Professional, cooperative attitude towards clients and colleagues. - Ability to remain calm under pressure and manage multiple priorities simultaneously. - Computer literacy: proficiency with electronic health record systems, MS Office, email, and scheduling tools. **Required Education & Certifications:** - Right to work in the UK (no sponsorship). - Successful DBS check required. - No specific degree or professional certification required, though familiarity with healthcare administrative practices is advantageous.

London, United kingdom

On site

Fresher

15-02-2026