PERCENTCHASE HIRECRUITERS

About the Company

At PercentChase + HiRecruiters, we’re redefining how businesses scale with offshore talent.
We specialize in Accounting & Finance Outsourcing, Recruitment Process Outsourcing (RPO) and GCC Talent Solutions , helping companies worldwide access highly skilled professionals while optimizing cost and efficiency.

Born from the merger of two trusted brands — PercentChase and HiRecruiters — we bring together deep expertise, global reach, and a shared commitment to our new ERA: Excellence, Reliability, and Accuracy.

Our comprehensive service portfolio includes:
Bookkeeping & Accounting – Accurate and timely financial management for your business.
Tax Preparation & Compliance – Helping you stay on top of regulations while saving time and costs.
Administrative Support – Streamline back-office tasks to free up your team.
Hybrid Sourcing & Full-Cycle Recruitment – End-to-end hiring support, from sourcing to onboarding.

Whether you’re a growing startup or a Fortune 500 company, our solutions are designed to help you:

Hire top-tier talent faster and more cost-effectively
Streamline recruitment and back-office processes
Scale operations without compromising quality
With dedicated teams, robust infrastructure, and a partnership mindset, PercentChase + HiRecruiters is your trusted offshore support partner.

Listed Jobs

Company Name

PERCENTCHASE HIRECRUITERS

Job Title

System Support Analyst

Job Description

**Job title**: System Support Analyst **Role Summary**: Provide technical support for supply chain, procurement, and fleet operations systems, primarily IBM Maximo Purchasing modules. Resolve data and system issues, develop SQL queries and Cognos reports, assist with testing, migrations, and upgrades, and create documentation to improve system reliability and user experience. **Expectations**: - Deliver timely assistance to end‑users and cross‑functional teams. - Diagnose and resolve system errors and data integrity problems. - Support system enhancements, process improvements, and lean initiatives. - Communicate outages, changes, and feature updates clearly to stakeholders. **Key Responsibilities**: - Maintain and support SCPFO applications and related technologies. - Handle requests in tools such as ServiceNow or Jira, tracking from start to resolution. - Write and execute SQL queries; develop Cognos reports for troubleshooting and analysis. - Participate in testing, production migrations, and system upgrades. - Produce documentation, procedures, and quick‑reference guides. - Document system changes, communicate status, and ensure knowledge transfer. **Required Skills**: - Proficiency with IBM Maximo Purchasing (PR, PO, Contracts) – mandatory. - Strong SQL query writing and Cognos reporting skills – mandatory. - Troubleshooting experience for system and data issues. - Excellent written and verbal communication. - Advanced Microsoft Office proficiency. **Required Education & Certifications**: - Bachelor’s degree with at least 4 years of systems support experience, **or** - Associate’s degree with at least 6 years of systems support experience. - Relevant certifications in Maximo, SQL, or business intelligence tools are a plus.

Columbus, United states

On site

Mid level

16-02-2026