Skills

Communication Jira SQL ServiceNow Research Process Improvement

Job Specifications

System Support Analyst (Supply Chain Systems)

Columbus, OH (Onsite – 5 Days/Week)

Must reside within 50-mile radius of downtown Columbus

Potential to Convert | No Sponsorship Available

We are seeking a System Support Analyst to support Supply Chain, Procurement, and Fleet Operations systems. This role will work onsite at the client’s headquarters in downtown Columbus, OH.

Position Overview:

Work under moderate supervision to support Supply Chain, Procurement, and Fleet Operations (SCPFO) systems. Identify, research, and resolve data, system, and business process issues while collaborating with business users and cross-functional teams.

Key Responsibilities:

Provide system support for SCPFO applications and related technologies
Support Maximo Purchasing modules (PR, PO, Contracts)
Research and resolve data integrity and system issues
Assist in testing, production migration, and system upgrades
Write and run SQL queries / Cognos reports for troubleshooting
Create documentation, procedures, and quick reference guides
Support process improvement and lean initiatives
Communicate system changes, outages, and enhancements
Track issues through resolution using tools like ServiceNow or Jira

Required Qualifications:

Bachelor’s degree + 4 years experience
OR Associate’s degree + 6 years experience
Minimum 4+ years systems support experience
IBM Maximo Purchasing modules (PR, PO, Contracts) – MUST HAVE
SQL query writing or Cognos reporting – MUST HAVE
Experience troubleshooting system and data issues
Strong communication and documentation skills
Advanced MS Office skills

Preferred:

Ariba Commerce Automation Network / EDI
ServiceNow / Jira
Supply Chain, Procurement, or Fleet systems experience
Experience supporting business users in operational environments

Benefits:

Medical, Dental, Vision Insurance
401(k)
Standard corporate benefits

About the Company

At PercentChase + HiRecruiters, we’re redefining how businesses scale with offshore talent. We specialize in Accounting & Finance Outsourcing, Recruitment Process Outsourcing (RPO) and GCC Talent Solutions , helping companies worldwide access highly skilled professionals while optimizing cost and efficiency. Born from the merger of two trusted brands — PercentChase and HiRecruiters — we bring together deep expertise, global reach, and a shared commitment to our new ERA: Excellence, Reliability, and Accuracy. Our comprehens... Know more