ROJA

About the Company

ROJA LONDON | MODERN HAUTE PERFUMERY

AN INDEPENDENT LUXURY FRAGRANCE HOUSE, ESTABLISHED IN MAYFAIR, LONDON IN 2011 BY ROJA DOVE.

PIONEERS OF HAUTE PERFUMERY, THE HOUSE OF ROJA IS THE AUTHORITY OF FINE FRAGRANCE, CRAFTED LIKE PRECIOUS JEWELLERY.

MADE IN ENGLAND, EACH PIECE WILL BECOME AN EXPRESSION OF YOUR PERSONALITY.

WITH GREAT ARTISTRY, MASTERFUL EXPERTISE, AND AN UNCOMPROMISING COMMITMENT TO QUALITY, ROJA CREATE FRAGRANCES WITH RICH LONGEVITY TO CATER TO ALL STYLES AND ALL DESIRES.

Listed Jobs

Company Name

ROJA

Job Title

Business Manager

Job Description

**Job Title** Business Manager **Role Summary** Lead boutique operations to drive sales, uphold luxury brand standards, and develop client relationships. Oversee inventory, team performance, and clienteling strategies to maximize business growth. **Expectations** - Execute and optimize business strategies aligned with brand KPIs. - Grow client base through proactive clienteling, events, and CRM outreach. - Ensure adherence to brand guidelines for visual merchandising, stock accuracy, and hygiene. - Collaborate with cross-functional teams to forecast inventory and plan activations. **Key Responsibilities** - Monitor and report on daily, weekly, and monthly sales performance and KPIs. - Manage inventory, including stock counts, replenishment, and gift-with-purchase programs. - Plan and execute retail activations, trade campaigns, and in-store events. - Maintain brand protocols for counter and promo site housekeeping, product displays, and safety. - Train and develop team capabilities to deliver luxury client experiences and meet sales targets. - Update CRM databases with client profiles (80% capture rate) and manage client feedback resolution. - Submit accurate sales and performance reports weekly/monthly to management. **Required Skills** - Strategic business planning and client relationship development. - Luxury retail operations and visual merchandising expertise. - Inventory management and demand forecasting. - Exceptional clienteling, CRM management, and personalized service delivery. - Strong sales acumen, data analysis, and performance reporting. - Team leadership and staff development. **Required Education & Certifications** - Bachelor’s degree in business, marketing, or retail (preferred). - Certifications in luxury retail operations, CRM systems, or brand compliance (preferred). - Advanced product knowledge and proficiency in sales analytics tools.

London, United kingdom

On site

18-02-2026