- Company Name
- Ontario College of Pharmacists
- Job Title
- Investigator
- Job Description
-
**Job Title:** Investigator
**Role Summary:**
Conduct unbiased investigations into the conduct, practice, and actions of pharmacy registrants, producing investigative reports and supporting legal proceedings and regulatory hearings.
**Expectations:**
- Deliver thorough, objective investigations within established timelines.
- Maintain confidentiality of sensitive information.
- Communicate findings clearly to Committees, prosecutors, and stakeholders.
**Key Responsibilities:**
- Evaluate incoming information for public‑risk, reputation, and prosecutorial viability.
- Develop, document, and execute investigation plans tailored to each matter.
- Gather and analyze evidence from pharmacies, hospitals, insurers, and government agencies; interview witnesses, including medical professionals.
- Attend off‑site locations as required to obtain pertinent data.
- Prepare written correspondence, investigative reports, and supporting documentation; update RADAR system regularly.
- Present materials to the Discipline Committee and provide supporting evidence to prosecutors.
- Attend and testify at discipline hearings, court proceedings, and HPARB reviews.
- Perform off‑site compliance monitoring.
- Review work processes, recommend continuous quality improvements, and report opportunities for improvement.
- Manage records in accordance with records‑management principles, tracking time and data.
**Required Skills:**
- In‑depth knowledge of pharmacy laws, regulations, and standards of practice.
- Effective investigative techniques and interviewing skills.
- Strong analytical, research, and data‑synthesis abilities.
- Excellent written, verbal, and interpersonal communication.
- Conflict‑resolution, negotiation, and diplomatic interaction skills.
- Case‑management expertise and organizational proficiency.
- Proficiency with Microsoft Office, Adobe Acrobat, relational databases, and pharmacy software systems.
- Capacity to work independently and as part of a team, handling multiple priorities.
**Required Education & Certifications:**
- Diploma in a related field (e.g., pharmacy technology, law, criminal justice) or equivalent.
- 5–7 years of related experience, including:
* 4+ years in a legal, regulatory, or investigative setting (considered a strong asset).
* 4+ years of pharmacy practice experience.
- Valid Ontario driver’s licence with a clean record and access to a vehicle.