TUI

About the Company

We’re adventure seekers. Smile givers. Impact makers.

We believe in the power of travel. It broadens horizons for our customers, and for our people too. New places to live, new roles to explore, new communities to join. It’s yours for the taking.

We’re TUI, a leading global travel and leisure experience company that makes holiday dreams come true for people around the world.

We are one of the world’s leading tourism groups counting 1200 travel agencies and online portals, five airlines with around 130 aircraft, over 400 hotels, 16 cruise liners, digital platforms for tours and activities and most importantly over 60 000 colleagues around the world. What unites us is creating moments that enrich the lives of our 21 million customers.

Beside the unforgettable experience we provide our customers, we also believe in the good that tourism can bring and we care deeply about our environmental impact. The TUI Care foundation has projects in over 30 countries worldwide, building on the potential of tourism as a global force for development. The Foundation opens up new perspectives through education and training, empowers local communities to benefit from the success of tourism and engages in the protection of nature and the environment.

At TUI we simply say “Let’s TUI it”. For us, that means creating happiness. Tackling challenges every day together, with a positive, can-do attitude, and finding solutions even for the most unexpected situations. Our teams across TUI are just as diverse as our destinations. So whether you have lots of experience or none at all. If you want to work in an office or feel best in the field. No matter if you’re an accomplished tech whizz, an aspiring entertainer, or simply in love with flying.

There’s a place for you here.

Listed Jobs

Company Name

TUI

Job Title

Cabin Crew Stansted

Job Description

**Job Title** Cabin Crew – Stansted Airport **Role Summary** Provide exemplary customer service and uphold safety standards aboard passenger flights. Deliver “sales through service”, manage onboard operations, assist passengers, and respond to emergencies while maintaining a professional, friendly demeanor. **Expectations** - Achieve high levels of customer satisfaction and safety compliance. - Attend and complete all mandatory training (Safety, First Aid & Service). - Demonstrate flexibility, adaptability, and teamwork in a shift‑based airline environment. **Key Responsibilities** - Conduct pre‑flight safety briefings, safety checks, and emergency drills. - Offer cabin services, including catering and retail sales, adhering to service standards. - Manage in‑flight passenger needs, including medical and special assistance. - Enforce safety procedures, coordinate evacuation actions if required. - Maintain cabin cleanliness, report equipment issues, and support ground operations. - Communicate effectively with crew and control staff, utilizing clear, concise language. **Required Skills** - Strong verbal and written communication; English proficiency CEFR B2/ILR L3. - Customer‑service orientation and problem‑solving under pressure. - Team player with emotional intelligence and adaptability. - Basic technical competence; willingness to learn new tools. - Physical fitness: height ≥ 1.89 m, ability to sit and fasten harnesses, swim ≥ 25 m. **Required Education & Certifications** - Minimum age 18 (as of 1 Mar 2026). - Valid UK or Irish passport (minimum 6‑month validity). - UK CAA Cabin Crew Medical and psychoactive testing. - Background security clearance and required vaccination records. ---

Stansted, United kingdom

On site

01-12-2025

Company Name

TUI

Job Title

TOCC Network Operations Apprentice

Job Description

**Job Title** TOCC Network Operations Apprentice **Role Summary** Support 24/7 airline operations from the Operations Control Centre, coordinating with ground handlers, crews and customer teams. Manage real‑time flight movements, customer communications, and operational data to maintain compliance and safety. Progress through an 18‑month Level 3 Aviation Ground Specialist apprenticeship while gaining hands‑on experience in planning, performance analysis, and quality processes. **Expectations** - Complete Level 3 Aviation Ground Specialist apprenticeship within 18 months. - Work a 4‑on‑4‑off shift schedule, including nights and weekends, at the central operations site. - Maintain accurate documentation, logs, and stakeholder communication. - Demonstrate continuous personal and professional development, including DBS check. **Key Responsibilities** - Monitor daily flight programme, movements and delays; record & report operational data. - Draft and send customer notifications during disruptions, ensuring tone guidelines and welfare provisions are met. - Liaise with stakeholders to minimise customer impact and log welfare expenses. - Assist Operational Planning Team with performance data, fleet and licensing planning, and safety investigations. - Support quality assurance and compliance with statutory, company and commercial requirements. - Participate in mandatory training, apprenticeship tasks and end‑point assessment preparations. **Required Skills** - Fluency in spoken and written English. - Strong written and verbal communication. - Customer‑service orientation with at least 6 months of experience. - Ability to work flexible, shift‑based schedules; proactive, adaptable, and detail‑focused. - Basic understanding of aviation operational concepts and safety procedures. **Required Education & Certifications** - Minimum of 5 GCSEs (Grade 4 or equivalent) including Maths and English. - Age 18 + (or 18 by 1 March 2026). - DBS check (or equivalent security clearance). - Commitment to complete Level 3 Aviation Ground Specialist apprenticeship.

Luton, United kingdom

On site

03-12-2025

Company Name

TUI

Job Title

Technical Training Instructor

Job Description

Job title: Technical Training Instructor Role Summary: Deliver and develop E&M Part 145 safety and human factors training for airline staff across Europe, using classroom and remote modalities. Expectations: - Deliver scheduled Part 145 continuation trainings (e.g., Human Factors, Form 1, EWIS, FTS). - Create, update, and maintain training materials and e‑learning content. - Incorporate industry feedback, incident reports, and regulatory updates into courses. - Work independently, manage time effectively in a hybrid work model. Key Responsibilities: - Conduct classroom and Teams‑based safety training for all E&M personnel. - Provide Train‑the‑Trainer sessions and Gen Fam trainings. - Deliver engine run‑up, borescope, goods receiving, and other specialized Part 145 modules. - Update and maintain the TUI e‑learning platform (course content, assignments). - Analyze training outcomes, trends, and error reporting to refine curriculum. - Report progress and issues to the Training Team Leader (P‑145). Required Skills: - Knowledge of EASA/UK Part 145 regulations and safety procedures. - Experience delivering Part 145 continuation training (preferred). - Strong written and verbal communication; proficient with Microsoft Office. - Ability to work independently and remotely; good teamwork. - Experience with online training tools (desirable). - Self‑motivated, detail‑oriented, and capable of incorporating feedback into materials. Required Education & Certifications: - Bachelor’s degree in Aerospace or related field, or Part 66 AML qualification (advantageous). - Experience in a P‑145 or P‑M maintenance environment. - Maintenance Safety & Human Factors Instructor Training (desirable).

Luton, United kingdom

Hybrid

29-12-2025

Company Name

TUI

Job Title

Cabin Crew Operational Performance Analyst

Job Description

**Job Title** Cabin Crew Operational Performance Analyst **Role Summary** Design, build, and evolve a comprehensive reporting framework for cabin crew performance. Use data from key metrics (on‑time performance, absenteeism, welfare, revenue, SLA/KPI compliance) to produce actionable insights, dashboards, and stakeholder reports. Drive performance improvement initiatives, collaborate with data teams, and communicate findings to operational and executive audiences. **Expectations** - Deliver timely, accurate, and insightful performance reports (daily, weekly, monthly, seasonal). - Respond quickly to ad‑hoc analytical requests from airline and group stakeholders. - Translate complex data into clear, visual narratives that influence decision‑making. - Champion continuous improvement of cabin crew operations through data‑led initiatives. - Maintain data integrity and governance across the cabin crew lifecycle. **Key Responsibilities** - Lead the design and continuous development of a robust Cabin Crew Management reporting framework. - Collaborate with Data & Analytics to create scalable, intuitive dashboards and tools. - Identify performance trends, recommend targeted improvement actions, and track outcomes. - Partner with Cabin Crew Divisional Managers on cross‑network initiatives and KPI alignment. - Produce and present tailored performance analyses to senior leaders. - Manage SLA/KPI data collection, analysis, and reporting for operational excellence. **Required Skills** - Advanced knowledge of analytics software (Tableau), Excel, and PowerPoint for data transformation and storytelling. - Strong analytical and problem‑solving abilities with a focus on performance improvement. - Excellent written and verbal communication, able to convey insights to diverse audiences. - Self‑motivated, able to work independently while contributing to a collaborative team. - Business‑level English; international travel may be required. **Required Education & Certifications** - Bachelor’s degree in Data Analytics, Statistics, Business, or related field, or equivalent professional experience. - Proficiency in data visualization tools (Tableau) and data analysis software.

Luton, United kingdom

Hybrid

05-02-2026