Job Specifications
TUI Business:
TUI Airline
Band:
Non-banded
Location(s):
United Kingdom | Stansted | CM24 1QW | Stansted Airport,Room A153, Enterprise House
Hours per week:
37
Type of contract:
Fixed term
INTRO
Are you ready to take your career to new heights? At TUI, we’re looking for positive and dedicated colleagues to join our team as Cabin Crew. If you have a passion for travel, enjoy delivering great customer service, and a commitment to safety, we want to hear from you!
About Our Offer
Fantastic holiday benefits including discounts, special offers and life assurance
Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
Free in-house training delivered by passionate, experienced instructors in an inspiring atmosphere
Complimentary uniform and work-related airport parking
Excellent rates with foreign exchange
Pension scheme
About The Job
As Cabin Crew member, you’ll deliver exceptional customer service with a ‘sales through service’ mind-set. As a ‘maker of happy’ customer satisfaction is at the heart of everything you do.
Your priority is the safety of our customers, implementing all safety, first aid and service procedures and being disciplined to follow these. You’ll always be looking for opportunities to grow and develop.
A confident communicator, demonstrating emotional intelligence, adapting your style to quickly build relationships with customers and colleagues.
Committed and passionate, you’ll enjoy working as a team to deliver results.
Flexible and adaptable, to embrace change and the unexpected, from roster adjustments to onboard emergencies, mastering new tech and encouraging others to do the same.
About You
Passionate about delivering exceptional customer service and going the extra mile.
Motivated to complete and pass our training in Safety, First Aid & Service, then apply it confidently.
Skilled at handling multiple priorities, solving problems, and staying composed even under pressure.
A collaborative team player with strong communication, fluent in English for a smooth interaction with passengers and colleagues.
Flexible and positive mindset, ready for a role where no two days are the same.
About Our Requirements
You’re 18 years of age on 1st March 2026
You’re able to reach a height of 6ft.2” or 1.89 m, bare feet flat on the floor
Able to perform all regulatory duties including being able to sit and fully fasten an aircraft over-shoulder jump seat harness
You’re able to swim at least 25 meters
You’re willing to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment
You can understand, speak and write good English equivalent to CEFR B2 or ILR L3
Able to work shifts across a 24/7 flight programme and be able to report in uniform at Base in 90 minutes.
Must hold a valid UK or Irish passport with 6 months validity and any necessary visas for travel. Successful candidates will be required to undergo background security checks, where positive results are required and provide proof of required vaccinations in accordance with company and regulatory guidelines.
Please note that this role may close quickly if our requirements are met, so we encourage you to apply as soon as possible.
From a workplace to a place to belong.
At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.*
*We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
About the Company
We’re adventure seekers. Smile givers. Impact makers.
We believe in the power of travel. It broadens horizons for our customers, and for our people too. New places to live, new roles to explore, new communities to join. It’s yours for the taking.
We’re TUI, a leading global travel and leisure experience company that makes holiday dreams come true for people around the world.
We are one of the world’s leading tourism groups counting 1200 travel agencies and online portals, five airlines with around 130 aircraft, over 400 ...
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