Job Specifications
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Business Unit/Role Specific Information
The Credit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit & fraud risk and maintaining our customers' confidence in the security of the products. Credit and Fraud Risk makes the right credit and fraud risk decisions that uphold operational excellence, drive growth, and accelerate innovation. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide world class customer experience
The Risk Products team of Credit and Fraud Risk, brings risk strategies to life by enabling customer focused capabilities for Card and Non-Card products. You will collaborate with partners in other Risk teams, Marketing, Finance, Servicing, Legal/Compliance, Banking, and Technologies to create world-class analytical capabilities and solutions to minimize credit and fraud risk and improve customer experience.
How will you make an impact in this role?
Defines a clear and innovative product vision, create and execute product roadmap, communicates thoroughly with stakeholders
Support development of next generation software products and solutions to solve risk management needs using the latest tools and technologies.
Collaborate with multiple risk strategy partners, technology teams and other product teams to build & iterate on products that directly impact millions of customers and prospects.
Manage the implementation of risk products, drive global, reusable & configurable design, prioritization, rationalization/globalization, feature development, testing, integration, and product launch using low-code tools.
As an intern your day-to-day responsibilities can include:
Coordinate calls with cross-functional teams to help define product features, user stories and business requirements.
Host daily stand-up meetings with technology partners and resolve any issues that arise during development
Analyze data to assess products' performance and make data-driven decisions regarding the product's future state.
Participate in team meetings, planning sessions, build relationships, and gather insights across business functions.
Create decks, product requirement documentation, and status updates for leadership
Share insights, gather feedback, and provide recommendations to leaders through presentation or reports.
This intern will have the opportunity to tackle a high-impact project aligned to our most pressing strategic and operational priorities such as but not limited to:
Identify, design, and solution reusable/global components within the risk product ecosystem
Support discovery of current state product & create a solution to eliminate existing inefficiencies/pain points
Analyze end-to-end core product delivery process to optimize operating model and produce best practice documentation for product development teams.
Minimum Qualifications
Currently enrolled in full-time bachelor's degree program
Bachelor's degree candidates with an expected graduation date between December 2026 and June 2027
Preferred Qualifications
Demonstrated interest in digital technologies and customer-driven design
Independent thinker who's organized, has great attention to detail, and can multi-task
Strong analytical, problem-solving/quantitative skills
Willing to take risks, experiment, and share fresh perspectives
Proficient in analytical and presentation tools, including Excel and PowerPoint
Salary Range: $24.05 to $63.00 hourly + sign-on bonus
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counselling support
About the Company
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World...
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