Job Specifications
Join a Global Leader in Workforce Solutions - Net2Source Inc.
Who We Are:
Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 32 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision--Right Talent. Right Time. Right Place. Right Price.
Position: Salesforce Technical Project Manager
Location: Chicago, IL(5 Days a week)
Type: Contract
Description Details
Job Description:
Perform technical program or project management across a variety of Commercial Patient Services projects.
Project Planning and Management:
Create project charter including scope, objectives, team, stakeholders, budget and deliverables.
Develop detailed project plans, including schedules and resource allocation.
Monitor project progress and adjust plans as necessary to ensure successful delivery.
Agile Project Management Facilitation:
Serve as a facilitator for agile ceremonies, such as daily stand-ups, sprint planning, sprint reviews, scrum of scrum call and sprint / release retrospection.
Promote and support agile methodologies within the team, ensuring adherence to best practices.
Team Coordination and Collaboration:
Act as a liaison between technical teams, stakeholders, and BTS management.
Facilitate effective communication and collaboration among team members.
Remove obstacles blocking team progress and enhance team productivity.
Risk and Issue Management:
Identify potential risks and issues early in the project lifecycle.
Develop mitigation strategies and coordinate the resolution of issues as they arise.
Stakeholder Management:
Establish and maintain strong relationships with project stakeholders.
Communicate project status, updates, and insights to stakeholders regularly.
Gather stakeholder feedback and incorporate it into project planning and execution.
Budget and Resource Management:
Manage project budgets, ensuring effective allocation and utilization of resources.
Track project expenses and adjust as necessary to stay within budget.
Release Management:
Ensure deliverables meet quality standards and project requirements in compliance with AbbVie DevOps / IT SLC standards.
Ensure all the stage gates are completed on time for successful deployment
Ensure pre-deployment and post-deployment activities are successfully completed
Ensure handoff to operations team is comprehensively completed, including functional & technical KT, SOP creation & approval, hyper care, etc.
Technical Understanding:
Possess a solid understanding of technical concepts to effectively manage and communicate with development teams.
Ensure technical feasibility and alignment with overall project goals.
Deliver the following outcomes as part of the Agile Technical Project Management Service:
1. Project Planning and Management:
Outcome: Develop comprehensive project charters and detailed project plans with defined scope, objectives, budget, and deliverables.
Performance Metric:
100% of project charters and plans are completed and approved by stakeholders within the agreed timeframe.
2. Agile Project Management Facilitation:
Outcome: Facilitate agile ceremonies effectively to ensure team adherence to agile methodologies and best practices.
Performance Metric:
Conduct 100% of scheduled agile ceremonies (e.g., daily stand-ups, sprint planning) with documented outcomes and action points.
3. Team Coordination and Collaboration:
Outcome: Enhance team productivity through effective communication and collaboration.
Performance Metric:
Report a reduction of at least 70% in team-reported obstacles within each project cycle.
Achieving a minimum 90% satisfaction rate from team members in periodic collaboration and communication surveys.
4. Risk and Issue Management:
Outcome: Proactively manage risks and issues to minimize impact on project delivery.
Performance Metric:
Identify and document 100% of known risks and issues.
Resolve 90% of critical risks/issues within two weeks of identification.
5. Stakeholder Management:
Outcome: Maintain effective stakeholder relationships and communication.
Performance Metric:
Deliver project status updates to stakeholders with 100% on-time delivery.
Incorporate stakeholder feedback into planning and execution with at least 90% acceptance rate on adjustments.
6. Budget and Resource Management:
Outcome: Manage project budgets effectively, ensuring resource utilization within agreed limits.
Performance Metric:
Keep project expenses within the allocated budget throughout the project lifecycle.
Avoid resource overloading and maximize resource utilization
7. Release Management:
Ensure project deliverables meet quality standards and comply with AbbVie DevOps/IT SLC standards.
Performance Metric:
Complete 100% pre-deployment, post-deployment activities, and project stage gates on time.
Achieve zero critical incidents post-d
About the Company
Net2Source (N2S) is a global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 32 countries. and in-house Glo-Cal (global and local) teams to support our clients.
We carve out custom talent solutions, keeping People, Process, and Technology as the pillars of making the process simple, robust, and efficient. With over 3,500+ contractors working worldwide, we specialize in Contingent Staffing, RPO, Direct Sourcing, Payroll Solutions (EOR/AOR), ...
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