Job Specifications
MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization comprising 190+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care.
We're looking for our next strategic and growth-minded Director of Product, Purchasing to join our Product Management team. Reporting to the VP of Product, you'll be the driving force behind aligning our Purchasing product strategy with business growth--especially revenue goals--by leading a cross-functional team and owning the product's success across the MealSuite ecosystem
A day in the life as a Director of Product, Purchasing:
Drive Strategic Product Leadership - Lead the strategy for product growth and innovation across the Purchasing experience. Identify and evaluate high-impact opportunities, align cross-functional teams, and ensure efforts are prioritized to deliver measurable business outcomes.
Domain Ownership & Feature Leadership - Leading discovery efforts to understand user needs and market opportunities for your domain. Gathering and refining requirements and driving the success of individual features from conception through delivery and iteration.
Own product growth and innovation - Identify and evaluate opportunities across the Purchasing experience, prioritize team efforts, and drive measurable impact including adoption, market opportunities, upsell opportunities, incentivized purchase opportunities, etc.
Lead Cross-Functional & Cross-Team Collaboration - Lead a multidisciplinary team of Product Managers, Product Owners, and UX Designers. Foster collaboration, communication, and relationship-building within Product, across Product teams, and between Product and other MealSuite teams (Sales, Marketing, CX, Support, etc.), partners, customers/users, and external stakeholders. Work closely with engineering leads to optimize development efforts in an agile environment.
Monitor Qualitative & Quantitative performance - Seek out data to assess performance of your products & features in the market. This may be evaluating why upsells have surged in specific markets, or the product requirements to compete in a new market, or investigating whether a new product feature being fully adopted by users.
Champion go-to-market execution - Coordinate activities that influence win rates, pricing strategy, demand generation, churn analysis, and market expansion.
Evaluate product performance - Conduct a data-driven analysis of usability, adoption, and unrealized success criteria to determine next steps--including iteration or deprecation. This includes assessing platform usage through the lens of a purchasing user, with attention to logistics and foodservice ordering workflows and tracking key metrics including time spent on orders, money saved via substitutions and inventory management, order accuracy, alignment to recipes/menus, pricing (original and catalog), and item availability.
Guide UX strategy - Ensure usability and clarity in UI decisions to maximize functional impact.
Mentor and lead the team - Provide growth opportunities and training paths for Product Managers, UX Designers, Product Owners, and more.
Steward long-term vision - Present 2-3 year Purchasing roadmap through regular Proof of Concept sessions with internal and external stakeholders.
If the below describe your knowledge, experience and character, this role could be for you:
I have knowledge of food purchasing workflows, especially from the perspective of Food Service Managers and Head Cooks, as well as vendor/distributor goals.
I gained my knowledge through formal education (Bachelor's in business or technical field), 4+ years in logistics (supply chain, procurement, inventory, order fulfillment), and 3+ years leading cross-functional product teams.
I have experience in the food supply chain industry and with SaaS B2B/B2C products.
I have experience with road-mapping tools, value analysis frameworks, and go-to-market strategies.
I am intensely data-focused and detail-oriented, with a strong understanding of cost-cutting decisions, budgeting, and shifting food pricing dynamics
I'm familiar with AI-driven decision-making, including prediction, pattern recognition, and anomaly detection in supply chain operations.
I'm exceptional at strategic alignment, stakeholder communication, and prioritization.
I get most excited about unlocking product-led growth and building best-in-class solutions.
I'm extra passionate about making lives better for users and creating business value.
I have a proven ability to lead cross-functional teams, build strategic relationships, and drive measurable product success.
I'm willing to occasiona
About the Company
MealSuite is a fully integrated, end to end, dietary, food production, inventory, kitchen management and point of sale solution on a mission to revolutionize the continuum of care through food service technology. Since 1989, our industry leading innovations have empowered food service operators across North America to streamline administrative labor, cut down on food waste, reduce risk and meet regulatory requirements, so they can spend more time focusing on what matters most: improving the quality of life for their patients...
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