Skills

Python Tableau SQL Monitoring Social Media Analytical Skills Analytics

Job Specifications

Financial Conduct Authority

Regulating financial services firms and financial markets in the UK, https://www.fca.org.uk/careers

Requirements of the role

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

Join a purpose-driven team at the FCA, where we centre the consumer voice in shaping safer financial markets. Our Consumer Intelligence & Analytics (CI&A) team listens to what people are saying- across social media, review platforms and advice services- to understand experiences, highlight emerging risks and support thoughtful regulatory decisions.

We're looking for a collaborative Data Analyst to enhance our social media monitoring, develop intuitive dashboards and data tools, and contribute to inclusive consumer insights. This role offers a supportive environment to grow your analytical skills while making a positive impact on millions of people.

What will you be doing?

Managing and supporting our social media listening tool to capture and interpret consumer posts, reviews and comments
Analysing data from multiple consumer sources to identify key themes, risks and early warning signals
Designing and maintaining Tableau dashboards that provide clear, actionable insights to colleagues
Preparing, transforming and combining datasets using Tableau, Python and SQL to support data-driven solutions
Engaging with teams across the FCA to understand their needs and deliver relevant consumer intelligence
Sharing the work of the Consumer Intelligence & Analytics team and contributing ideas to improve how we use data and tools

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Location

London, Leeds, Edinburgh

Contract type

Full time, Permanent

Profession

Data analyst

Working pattern

Flexible working, Hybrid

Closing Date

01/10/2025

About the Company

Established in 2014, the UK Regulators Network (UKRN) continues to enable effective co-operation between regulators on important issues. With a credible culture of collaboration and learning, UKRN encourages greater efficiency and improved outcomes for consumers, businesses, and the economy, exploring cross-cutting issues and building better ways of working. For our latest news, please visit www.ukrn.org.uk To get in touch with us, please email: UKRN@caa.co.uk Know more