Job Specifications
Job Title: Strategic Development Manager
Client Location: London - hybrid
Starting: December 2025
Pay Comments: £70k pa pro rata (PAYE)
Hours: 35-hour week
Duration: 12 months
What You'll Do
As a Strategic Development Manager, you will be responsible for supporting creative, design, IT and developer teams within our enterprise customers to adopt client’s emerging offerings for their creative ideation, production workflows, and automation processes. The position is based in London, UK with engagements both in-person and remote.
You’ll partner with DME CSMs to validate the outcomes of first customer discovery sessions, uncover potential use cases, define agendas for customer workshops, customise demos with customer assets, and ensure debriefs/follow ups with customer sponsors to confirm engagement roadmaps.
You will also play a key role in rolling out new engagement models and implementing use case roadmaps in partnership with Customer Success Managers (CSMs).
Leveraging client’s existing relationships with enterprise customers, you will need to:
Qualify discovery insights collected by CSMs, agree on session agendas, and validate maturity levels and attendee profiles with customer sponsors
Ensure you have the proper context, including details about the customer’s ecosystem, workflows and technology in place
Select relevant use cases, customise demos accordingly, and deliver sessions across all emerging products
Qualify readiness to commit to formal pilots or Proofs of Concept (POCs)
Demonstrate the specific value these solutions bring to current and future creative workflows, measured against pre-agreed KPIs or success factors
Leverage successful use case implementations to expand the footprint of Firefly, Firefly Services, Adobe Express, and Acrobat Studio to other departments
Encourage customers to share testimonials based on successful implementations
To be effective at doing this, you will need to be able to:
Effectively probe and challenge customers to understand current workflows and identify opportunities for client’s emerging solutions to foster creative efficiency and automate asset creation
Assess the customer’s maturity with generative AI and creative tools, and deliver relevant session modules
Illustrate how Firefly, Firefly Services, Adobe Express, and Acrobat Studio can improve creativity and productivity
Set up sample brand assets (e.g. logos, design elements, templates) to help customers quickly experience the benefits of these tools
Identify ways to scale impact across the organisation
An important aspect of your role will be to generate actionable insights from your customer engagements to inform Product and Go-To-Market (GTM) teams about what works and what doesn’t. Your success will depend on close partnership with Customer Success, PSS, Product, and colleagues within the global Strategic Development Design team.
What You Need to Succeed
Ideally, practical experience delivering visual communication/design projects for enterprise brands using client’s applications for creative professionals
Strong experience in conducting discovery calls to assess existing workflows and map out which components may be improved or replaced by client’s emerging solutions
A mix of customer success, business development, product evangelism, marketing, and design consulting skills
Excellent presentation and storytelling skills to deliver compelling product demonstrations that articulate value (not just features/functions)
Good experience in effective GenAI prompting and knowledge of client’s and competing GenAI solutions
Skilled in Photoshop, plus one of the other key Creative Cloud apps such as Illustrator, InDesign, Premiere Pro, or After Effects
Experience in delivering API projects; ability to engage effectively with IT and developer stakeholders
Ability to open doors, secure meetings, and develop trusted relationships with customers and internal stakeholders
*This role is open for a limited time. Next steps will be shared with shortlisted candidates ASAP. Due to the high volume of applicants, we may be unable to reply to each applicant individually. Thank you for taking the time to apply.
Client Description:
A multinational cloud-based software company specialising in a series of products designed to drive creative innovation across multimedia. Used by millions around the world for personal and professional use across all industries.
Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
About the Company
Aquent is the leading global work solutions company helping guide businesses toward the talent, technology, and services they need to excel. From specialty recruiting and talent experience to creative strategy and project management, we're making the future of work better for everyone. Our brands include Aquent Talent, Aquent Studios, Aquent RoboHead, Aquent Scout, Aquent Sustainability, Aquent Employer of Record, and Aquent Gymnasium. Based in the U.S. with locations in Australia, Canada, France, Germany, Japan, Netherlands...
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