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Hays

IT Support Technician

On site

Irvine, United kingdom

Freelance

13-11-2025

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Skills

Microsoft 365 Training Windows

Job Specifications

IT Support Technician
Your new role
As part of the End User Services team, you will be working on-site based in our Irvine manufacturing facility providing 1st line IT support.

Key Responsibilities:
Incident and service request management
Support user onboarding, integration, and lifecycle management of IT hardware.
Collaborate with global teams to resolve advanced IT issues.
Deliver basic training and guidance to end users.
Manage Software licences, access, and system documentation.
What you'll need to succeed:

Significant years of experience within IT Support in customer-facing roles.
Proficiency with Windows, Microsoft 365, mobile devices, and MDM tools (Intune/SOTI).
Relevant certifications (CompTIA A+, Microsoft, ITIL) are desirable.
Experience in manufacturing or laboratory environments is a plus.
What's in it for you:
21 hours spread across 3 working days
£172.40 day rate
Chance to work alongside an experienced IT Support team
Role within a multinational pharmaceutical company
What you need to do now :
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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About the Company

We are leaders in specialist recruitment and workforce solutions, offering advisory services such as learning and skill development, career transitions and employer brand positioning. As the Leadership Partner to our customers, we invest in lifelong partnerships that empower people and businesses to succeed. We help you achieve your career goals and deliver your business needs by combining meaningful innovation with our global scale and insights. Last year we helped over 280,000 people find their next career. Join the mill... Know more